Other than Evan and the bellhops… The staff here is incredibly rude even though I have been coming here for over a decade. I spent over $30,000 in the last two years in the spa, etc., and they still are the most disrespectful individuals I’ve ever met. I will never stay here again. The spa staff. Awful and I was charged for a service I canceled. This is the ONLY bad review I’ve ever given on here. There was also a roach(I didn’t mention it since they seem to think the people including me staying here are looking for a discount) SO STUPID. No one dropping 2 plus grand in a night is looking for that!!
Amanda
Amanda (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月12日
All pomp and no circumstance
We requested concierge assistance to help with restaurant and event tickets. They never responded after multiple attempts. This hotel presents itself as high end, but without concierge service, luggage assistance, and valet it’s just a really nice expensive Marriott Courtyard.
Tippi
Tippi (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月23日
Peter
Peter (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月23日
Peter
Peter (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月1日
Pamper yourself
Wonderful overnight getaway. Beautiful hotel and grounds. Lots of good dining options nearby. On site restaurant has a great breakfast menu.
Sandra
Sandra (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月27日
This is a gem! We love everything about this property!
FELICIA
FELICIA (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月20日
David and Paula
David and Paula (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月15日
Absolutely majestic property. Rooms are beautiful and well appointed. Staff are great and room service and the restaurant are excellent.
Stephen
Stephen (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月9日
I lived my stay at the ballantyne and I can’t wait to stay again
Angel
Angel (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月8日
Cheron
Cheron (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月6日
Lamont
Lamont (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月2日
Our day started off wonderful with Jeffrey welcoming us as valet and Willow as checking us in. We went to the pool and the service was horrible that took forever to get anything to eat or drink. Our rooms air conditioning didn’t work and it took them over an hour to move us. Beautiful hotel needs help and service.
Molly
Molly (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月30日
Just an amazing stay. Everyone very helpful with a smile
Marcos
Marcos (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月17日
Nick
Nick (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月11日
With travel delays and last minute biking in a city we only planned to be laid over in for a few hours, Ballantyne was such a pleasant luxurious surprise. Just what we needed in a stressful situation. 10 out of 10 recommend!!!
Ashlie
Ashlie (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月8日
Ricky
Ricky (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月7日
Allen
Allen (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月6日
Daniel
Daniel (4 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年8月6日
It’s a lovely hotel and we always stay here. This time was a bit different. I saw a couple of roaches, I reported it but never heard a word.
Tammy
Tammy (3 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月4日
Rosalyn
Rosalyn (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月1日
Hot tub did not work. Not enough staff in all areas. Front desk, coffee area. Staff was very nice just not enough. They were working hard but very crowded hotel.
Linda
Linda (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月31日
The Ballantyne is a beautiful property and was immediately impressed the moment we pulled up. Walking into the hotel was like a dream. Staff was very helpful and extremely friendly.