奧爾巴尼州立大學蘇妮克雷斯特希爾套房案店 - 阿爾巴尼

This place is beat up and tired ... heating unit was loud, road noise from thruway, fairly distinct scent (last occupant's perfume?), a big clump of hair on wall of shower ... just not a great spot. Won't stay here again

Its ok. The breakfast waa good. The room had two leakinc faucets. The bath one was very bad and the kitchen sink had a drip.

Cosmetically, the room had quite a few flaws..as in whoever had stayed in that room had no respect for it; shower rod ripped out of the wall, burn rings on the counter top, pieces of paint chipped out of the walls & parts of the bathroom vanity kept falling off due to being broken. We noticed no soap being provided on the bathroom sink, only lotion which we thought was odd. The t.v.'s also needed some help, we were not able to change any channels on either of the two in our room. However, at least the bed was comfortable! The staff was friendly and very helpful, making sure we would not be held accountable for the damage of the room that we had walked into. We also enjoyed all of the little extras included with their breakfast/coffee & tea area.

After checking in, went to assigned room that was not cleaned! Desk clerk argumentative and defensive when I brought this to their attention and asked for a new room.

The hotel lobby and guest services were great. Check in was easy. The room especially the fixtures (phone, lights, rugs, table) were a little unclean.