The hotel's location is very good, making it easy to walk to nearby attractions and restaurants. The hotel staff are also very friendly. Unfortunately, the cleanliness of the guest room was not very ideal. After checking in, I found that they did not change the bed sheets, so I had to go to the front desk to get them and then return to the room to change them myself. The equipment and hotel supplies in the room are also incomplete. Somewhat disappointed.
Jun
4 晚浪漫旅程
10/10
Highly recommend. Though no views in our room, we enjoyed quiet nights here. The room is clean and spacious, and the staff are friendly. It's quiet near to the French quarter area (without the noise) and convenient to get to different tourist attractions.
Peiying
4 晚友伴旅程
10/10
酒店可以步行到杰克逊广场和酒吧街,非常方便。
Yuanxin
1 晚家庭旅程
6/10
Timothy
2 晚友伴旅程
10/10
Great location. Staff was so helpful. Hotel and room was beautiful and extremely clean.
真實旅客
4 晚家庭旅程
2/10
Elevators didn’t work didn’t have a luggage carrier so it made it harder to get to the room. Had to go upstairs with kids in a stroller had to left them every time going out and come in because the elevator to our room didn’t work the Ice machine did not work on the floor.the bartender sit was on the phone will we waiting think she was in the back and it was her the whole time sitting there and didn’t say anything until the lady called her phone to let her know we wanted a drink. and ask the cleaning lady for a face towel she never came back.The check in lady was nice and the parking men was nice.
Jamie
1 晚家庭旅程
6/10
It was ok
Johntel
1 晚行程
2/10
This hotel is in a great spot. Hotel in good shape and room was fine. That’s where the good end.
Front desk was terrible. Never invoiced me for my stay. Charged me for breakfast that was included in stay.
So contacted hotel. No help. Contacted hotel.com also no help.
Customer service failure on all parties.
Feeling burned.
Michelle
3 晚家庭旅程
8/10
I enjoyed my stay, it was my first-time visiting New Orleans I took my boyfriend for his birthday, his first-time also. The staff was truly welcoming, friendly and helpful from the moment we walked in the door to the moment we left. I would stay at the AC again
Melissa
3 晚家庭旅程
10/10
Jeffery
1 晚行程
10/10
Easy in and out location. Near walking distance to restaurants. Well lit at night. Quiet and very clean
debra
2 晚家庭旅程
8/10
Facility was clean. The only reason I gave four stars instead of five stars is because the television in my room didn't work.
真實旅客
2 晚行程
2/10
Internet did not work in room, the TV offered Netflix but could never connect. The TV went off for over 2 days and did not allow me to use it. The bathroom was not thoroughly cleaned the toilet was filthy and the bed had stains. I would not stay here again
Eric
4 晚行程
10/10
Hunter
1 晚行程
8/10
Ayeshinaye
3 晚商務旅程
2/10
Chloe
3 晚行程
10/10
GERARDO
3 晚行程
4/10
guy
2 晚行程
10/10
Shaneasha
3 晚友伴旅程
6/10
On Monday 4/7 was laying in bed and all you could smell was pot. Walked out of the room and smelled it slightly. Went down to the Lobby and it was overwhelming. Found hair in the Bathroom. Would not stay at this place again
Sharon
3 晚行程
10/10
Tracy
5 晚行程
4/10
Philip
3 晚行程
6/10
Russ
3 晚行程
10/10
Excellent location to the visit the French Quarter.