We were shocked at our room. It desperately needs remodeling. Certainty did not look anything like the photos. The sign outside wasn't even lit up. My husband had to fix the bathroom sink.
Certainty not a Ramada standard. We will never stay there again and would never recommend your hotel.
Allen
Allen (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 9 月 5 日
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 28 日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 24 日
Timothy
Timothy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 18 日
Good place to stay.
Very nice facility. Desk clerk was very helpful and friendly which made us feel welcome.
Harlan
Harlan (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 13 日
Never again
Old hotel. Its like a motel that has been enclosed. Outdated, raggedy, stains.
Stay im frankenmuth and avoid this
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 11 日
Great stay 5/5
Dope hotel, it’s an older style design but very clean and taken care of. Super nice room, had lots of space. I’m not sure if there was an issue with the a/c in the hallways but it was very hot walking through the hotel. As for the room itself it was very cool and comfortable so the heat was only in the hallways. I will be booking here again if I’m in Saginaw.
Jared
Jared (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 7 日
Jason
Jason (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 5 日
Gregory
Gregory (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 5 日
michael
michael (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 5 日
Still Committed to Good Customer Service
Hotel's glory days seem to be behind it However that being said, the staff was still kind and courteous.
Dwayne
Dwayne (2 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 4 日
The property was very old and cano describe the smell.. The lampshade is need tl replace . The room was but looks scary. The property is very old, we missed the property when we're heading to the place because lf no light around and lot's pf construction going on.. The breakfast was terrible and didn't even taste it .. the egg ,. the sausage the fruits everything are dry .. looks like been reheated many times.
Sherill
Sherill (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 3 日
Not a hotel anymore. Abandoned property
This is not a real hotel anymore. It has been completely abandoned and taken over by homeless people.
We couldn’t even walk inside. The lights were off. No one working and looked like the lobby has been turned into a night club. Very dangerous. I am not sure how they are able to even advertise this as a hotel.
Please do not give hotels.com your money for this.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 3 日
So disappointed
This hotel is outdated and the room was not on the level of clean that it should have been. There were coffee stains on the counter and hair around the jacuzzi ledge. The towel on the jacuzzi was dirty. The shelf that the fridge and microwave are on was so dusty it was actually a thick film of dust as you can see in the picture. The shower was so small I damn near couldn't take one it felt and looked like a shower in a dorm room. The jacuzzi was very disappointing because it was so small me and hubby couldn't even fit in together hell I could barely fit in it by myself I feel like it could be used as a baby tub. There was what seems to be toothpaste on the wall and something stuck on the rail where the tissue was. All in all the only plus side was the comfy bed. For the $177 price tag I was very unhappy and sad to say I will not be staying here again.
Taniesha
Taniesha (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 30 日
Jeremy
Jeremy (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 29 日
Ann
Ann (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 27 日
Poor
Dirty room. There was a leak in the lobby, a constant water drip with ceiling broken open with water damage. No breakfast like it said there was. Carpet and shower tub were in bad condition.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 27 日
1 of 5 stars
The AC was broken in the room and throughout the building. It felt like the heat had been turned on.
Luke
Luke (1 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 26 日
Most Unpleasant
Not sure where to begin, but this property was horrible. Smelly and dirty. Staff was apathetic. Pictures and description of amenities are not accurate. There is NO restaurant attached and no pleasant outdoor dining as displayed in the pictures. Although as of today I see those pictures have been removed (the pictures are available on other sites. Apparently, this portion is no longer part of the hotel? When I pulled up to the property it appeared abandoned. There was a sign pointing to the back of the hotel. Well, that's the main entrance now. A/C was barely functioning in the main areas. Windows along the hallways to the outside were wide open. In the the room, the A/C WAS functioning. Room was moderately clean although the curtains were falling off the window. Bathroom, not so much. Torn shower curtain and the bathtub was badly stained. I've never had an issue with this hotel chain until now. Hopefully, this review will make it to Corporate.
Barbara
Barbara (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 26 日
Ricardo
Ricardo (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 20 日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 16 日
toya
toya (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 15 日
Toya
Toya (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 14 日
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 9 日
Window to hallway?
Checkin was slow. When booking we didn’t realize the area looked dodgy. Felt like it’s an area our truck woulda been broken into. Got to room and there’s a window to the hallway. Could hear people walking and talking outside. The pictures on hotels.com made it look like the rooms didn’t have an outside hallway but it was like a motel type where you can access the inside through windows that lead to a hall. Our bathroom seemed clean enough but my mother in laws room next to ours had a dirty tube liked stained.