One night stay for a business meeting at Queens Hospital, Romford. Ideal location. Car park quite small in the front and lucky to get a space, but unsure if there was overflow parking. Parking is a car parking app which can be sorted at reception upon arrival. Check in fine and friendly reception staff. I was allocated room 314 which was 2 lift rides and a light walk away. Lifts very small so a few trips needed if a family with bags! No air con on the room but a large fan was provided and the windows opened which ventilated well. Happy with the room. Lots of amenities in the room and nice bathroom with large shower. Unfortunately I had issues with the tv which I reported. The service guy was very friendly but it was late and he wanted to go get a spare part…. I said don’t worry about it! Restaurant and bar staff very friendly and food was quick to serve and very tasty! Had a great night sleep, quiet and room was cool. Would be useful to have a few more complimentary items like shower cap etc as seen at other similar chain hotels but no biggie. Unable to get a printed invoice upon check out as booked through here. Very happy with my stay and will return if in the area again in the future! Many thanks!
Vicki
1 晚商務旅程
2/10
Awful would not give me recept for full value of 103 only 83 not impressed and manager not helpful When you claim back I will be £20 out of pocket NEVER had this with any other booking over about 10 years
C
1 晚商務旅程
2/10
James
1 晚行程
6/10
Stuart
1 晚行程
8/10
Very helpful comfy bed room was abit hot and shower smelt of egg
Matt
1 晚行程
4/10
hotel nice enough, very nice neighbours at 11 pm at night which i complained about but nothing seemed to improve- kids running around the corriders, shouting , screaming very unpleasant
More concerning my credit got scammed in the LOndon area. Not accusing the hotel but they took my card off me at reception to check my number against the booking, which i thought was strange. This was the only place i used my card in London...rang the hotel manager who said he would look into but never got a call back which was disappointing.This issue has put me off staying there again
真實旅客
1 晚商務旅程
8/10
Michael
3 晚商務旅程
10/10
very friendly and helpful staff enjoyed my visit
SIMON
1 晚商務旅程
10/10
David
2 晚行程
6/10
Thomas
1 晚行程
8/10
Nancy
1 晚行程
8/10
Adeola
1 晚家庭旅程
10/10
The hotel itself is perfect, fantastic and very friendly.
Just be careful with parking as the company that runs the parking are not very professional and you MUST PAY FOR PARKING WITHIN 10 MINS OTHERWISE YOU WILL GET FINED
DANIEL
1 晚商務旅程
10/10
Lovely hotel very clean and modern and excellent position.
karen
2 晚商務旅程
8/10
Susan
1 晚行程
10/10
真實旅客
1 晚友伴旅程
10/10
Adam
1 晚商務旅程
10/10
Good links to Stratford
Lucy
1 晚行程
10/10
Philippa
1 晚商務旅程
10/10
matthew
3 晚商務旅程
10/10
Olugbenga
1 晚行程
10/10
EPEC (both of you) were absolutely amazing when I met them on arrival. So kind, helpful, informative and could not do enough to accommodate me and my family.
The rooms were very clean and beautifully decorated by the amazing cleaning ladies - thank you.
Rajesh, thank you for managing such a great team downstairs in the Breakfast hall, all ladies especially Mama, were fantastic and put a smile on my face.
I shall return again that’s for sure with my family.
It’ll be like returning to see friends and family.
Best regards
The Taak family (Raj)