George R. Brown Convention Center - 4 min drive - 3.1 km
Rice University - 7 min drive - 7.3 km
Getting around
Houston William Hobby Airport (HOU) - 20 min drive
Houston, TX (EFD-Ellington Field) - 24 min drive
George Bush Intercontinental Airport (IAH) - 24 min drive
Houston Station - 25 min walk
Downtown Transit Center Station - 7 min walk
Bell Station - 8 min walk
Main Street Square Station - 11 min walk
Free area shuttle
Restaurants
Benihana - 6 min walk
Buffalo Wild Wings - 5 min walk
Thirteen by James Harden - 5 min walk
Nua Thai Kitchen - 5 min walk
Christian's Tailgate Bar & Grill - 6 min walk
About this property
The Whitehall Houston
At The Whitehall Houston, you'll be just a 5-minute drive from Toyota Center and Minute Maid Park. You can splash around at the outdoor pool, grab a bite to eat at the coffee shop/cafe, or unwind with a drink at the bar/lounge. A 24-hour fitness center, a fitness center, and a terrace are other highlights. Fellow travelers love the comfortable beds and helpful staff. The property is just a short walk to public transportation: Downtown Transit Center Station is 7 minutes and Bell Station is 8 minutes.
Languages
English, Spanish
At a glance
Hotel size
259 rooms
Arranged over 12 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Express check-in/out available
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs only, up to 50 lbs per pet)*
Service animals welcome
Pets must be supervised
Food and water bowls available
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite valet parking (USD 40 per night; includes in/out privileges)
Offsite
Free area shuttle within 1.0 mi
Other information
Designated smoking areas
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:00 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Traveling with children
Free local shuttle
What to do
Shopping
Discount at nearby fitness center
Working away
24-hour business center
Meeting rooms
Computer station
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Terrace
24-hour fitness center
An outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Assistive listening devices available
Grab bar near toilet
Room amenities
Be entertained
Television
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board
Sleep well
Blackout drapes/curtains
Turndown service
Premium bedding
Tempur-Pedic mattress
Free crib/infant bed
Free rollaway/extra bed
Freshen up
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free weekday newspapers
Free WiFi and wired internet
Phone
Desk chair
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Part & Parcel - Onsite cocktail bar. Open daily.
Buffalo Bayou Coffee - This coffee shop serves lunch only. Open daily.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately USD 15 per person
Renovations and closures
This property is closed from November 25 2024 to November 26 2024 (dates subject to change).
The property will be renovating from November 25 2024 to November 26 2024 (completion date subject to change). The following areas are affected:
One of the dining venues
One of the swimming pools
Bar/lounge
Business center
Elevator
Exterior
Fitness facilities
Front desk
Hallway
Laundry facilities
Lobby
Meeting facilities
Parking area
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay
Parking
Valet parking costs USD 40 per night with in/out privileges
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Crowne Plaza Hotel Houston Downtown
Whitehall Houston Hotel
Houston Downtown Crowne Plaza
Crowne Plaza Houston Downtown Hotel Houston
Whitehall Hotel Houston
Whitehall Houston
The Whitehall Houston Hotel
The Whitehall Houston Houston
The Whitehall Houston Hotel Houston
Frequently asked questions
Is The Whitehall Houston currently open?
This property is closed from November 25 2024 to November 26 2024 (dates subject to change).
Does The Whitehall Houston offer free cancellation for a full refund?
Yes, The Whitehall Houston does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Whitehall Houston?
Yes, there's an outdoor pool.
Are pets allowed at The Whitehall Houston?
Yes, dogs are welcome, with a maximum weight of 50 lbs per pet. There's a charge of USD 75.00 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Whitehall Houston?
Yes. Valet parking costs USD 40 per night.
What are the check-in and check-out times at The Whitehall Houston?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at The Whitehall Houston and nearby?
The Whitehall Houston has an outdoor pool and a 24-hour fitness center.
Are there restaurants at or near The Whitehall Houston?
Yes, there's an onsite restaurant.
What's the area around The Whitehall Houston like?
The Whitehall Houston is in Downtown Houston, a short 7-minute walk from Downtown Transit Center Station and 14 minutes' walk from Toyota Center. Travelers give top marks for the hotel's prime location.
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
2/10 Poor
Nov 26, 2024
Stephen
Stephen, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 25, 2024
Good place to stay.
Had a great stay. Only issue is that when we got off of the elevator to go to our room there was a strong odor of marijuana in the hallway. Very strong. Like it was being smoked in the hallway. Other than that it was a good value and good experience.
Amanda
Amanda, 1-night trip
Verified Hotels.com guest review
6/10 Good
Nov 25, 2024
Never again
Never again the only bright spot was the front desk operator Luke . He was friendly and courteous. The lobby was beautiful wouldnt expect the room to be in such bad conditions. The lignts were outdated wallpaper looked dirty the bathroom had browned around toilet. The shower was a mess had not been properly cleaned in a while had grime and old soap scum. The showerhad was gross. I have photos but for some reason it won't let me add
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 24, 2024
Mandy
Mandy, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 24, 2024
Juan
Juan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 24, 2024
NADINE
NADINE, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 24, 2024
Nick
Nick, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 23, 2024
Manuel
Manuel, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 22, 2024
Bryan
Bryan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 22, 2024
Houston Getaway
The hotel was comfortable. Great location.
Dr. Hugh
Dr. Hugh, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 18, 2024
The hotel overall is great. Very walkable area. Great staff. My only two complaints are there’s a required valet parking service that was $40 a night if you bring a vehicle which I didn’t know about until the day before my stay from an email from the hotel. So what I was told on Hotels.com wasn’t what I actually paid. Second, there was no microwave in the room so eating out was the only option.
Verified traveler
2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 18, 2024
All good, mostly
Staff were great, liked the eco policy which included a credit to spent at the in-house restaurant. The air conditioning in the room worked fine apart from not being able to change the target temperature. Plus the room smelled of cologne very strong the entire time which was odd and not ideal.
Verified traveler
2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 16, 2024
Ryan
Ryan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 14, 2024
Sean
Sean, 2-night business trip
Verified Hotels.com guest review
4/10 Fair
Nov 13, 2024
Dominique
Dominique, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 13, 2024
Ryan
Ryan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 12, 2024
Great
Awesome service
Rhine
Rhine, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 11, 2024
Amazing place
AMAZING!!!! Truly
Shaquaria
Shaquaria, 3-night trip with friends
Verified Hotels.com guest review
6/10 Good
Nov 9, 2024
NORMA
NORMA, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 8, 2024
Historic hotel made history in my experience
The staff, the hotel, the amenities. The cleanliness were all phenomenal. I would definitely return every time that I travel to Houston. What an amazing trip!
Laquita
Laquita, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Nov 6, 2024
It was a place to stay. Restroom was ridiculously small, room was small, and was alittle disappointing. Staff was helpful. I expected alittle more but it was average and staff was kind.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 30, 2024
J
J, 4-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 28, 2024
Susan
Susan, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 27, 2024
Great stay
We had a wonderful stay! The food at the restaurant was delicious and drinks at the bar were delicious! Everyone was super nice