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Hotel NYX Cancun - Near La Isla Shopping Mall

3.5 star property
Beachfront hotel with pool bar, near La Isla Shopping Mall

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel NYX Cancun - Near La Isla Shopping Mall

2 outdoor pools, pool umbrellas, sun loungers
On the beach, white sand, beach cabanas, sun loungers
Master Suite | Beach/ocean view
Front of property - evening/night
Body treatments, beach massages, body scrubs, facials

Reviews

7.6 out of 10

Good

Popular amenities

  • Airport transfer
  • Bar
  • Free breakfast
  • Pool
  • Spa
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 4 restaurants and 2 bars/lounges
  • 2 outdoor pools
  • Fitness center
  • Steam room
  • Beach umbrellas
  • Beach cabanas
  • Beach sun loungers
  • Beach towels
  • Spa tub
  • Pool bar

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The price is $281
includes taxes & fees
$221 per night
Jan 27 - Jan 28, 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room

Standard Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Room

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Coffee/tea maker
  • 269 sq ft
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • 452 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite

Master Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Master Suite

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • 624 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • 398 sq ft
  • Lagoon view
  • Sleeps 3

View all photos for Suite (Sunset)

Suite (Sunset) | Minibar, in-room safe, blackout drapes, iron/ironing board

Suite (Sunset)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • 398 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Similar properties

2 outdoor pools, pool umbrellas, sun loungers

Hotel NYX Cancun All Inclusive

Pool
Free breakfast
Spa
Airport transfer
8.6 out of 10, Excellent, (1123)
The price is $291
includes taxes & fees
$229 per night
Jan 3 - Jan 4, 2025
Hotel NYX Cancun All Inclusive
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About the neighborhood

Map
Blvd Kukulcan Km 11.5 Hotel Zone, Cancun, QROO, 77500

What's nearby

  • La Isla Shopping Mall - 8 min walk
  • Cancun Interactive Aquarium - 10 min walk
  • Forum Beach - 3 min drive
  • Cancun Convention Center - 3 min drive
  • Tortuga Beach - 9 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive
  • Tulum Intl. Airport (TQO) - 152 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Duna Pool Bar - ‬11 min walk
  • ‪Andiamo - ‬6 min walk
  • ‪Los Chachalacos - ‬7 min walk
  • ‪Azulinda Cafe & Bar - ‬6 min walk

About this property

Hotel NYX Cancun - Near La Isla Shopping Mall

At Hotel NYX Cancun - Near La Isla Shopping Mall, you can spend time at the beach enjoying cabanas, beach umbrellas, and beach massages, plus you'll be within a 10-minute walk of La Isla Shopping Mall. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can indulge in massages, facials, and mani/pedis. Deck, one of 4 restaurants, serves international cuisine and is open for lunch and dinner. Other highlights include 2 bars/lounges, a poolside bar, and a fitness center. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 195 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
    • Guests booked in All-Inclusive rate plans for stays of 1 or 2 nights have access to dining at Deck restaurant. For minimum 3-night stays in All-Inclusive rate plans, guests have access to dining at Chianti restaurant once every 3 nights. For minimum 5-night stays in All-Inclusive rates, guests have access to dining at Umami restaurant once every 5 nights. Dining at Deck restaurant is always available to guests booked in All-Inclusive rates.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–11 AM
  • 4 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

What to do

  • On the beach
  • Yoga classes
  • Beach volleyball
  • Shopping
  • Pool table
  • Table tennis

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 8 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness center
  • 2 outdoor pools
  • Spa services
  • Spa tub
  • Steam room
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, body treatments, and manicures and pedicures.

Dining

Deck - This restaurant specializes in international cuisine and serves lunch and dinner.
Bellavista - This restaurant serves breakfast only. Open daily.
Chianti - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
Umami - This restaurant specializes in Japanese cuisine and serves dinner only. Open select days.

Fees & policies

Refundable deposits

  • Deposit: MXN 3000 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 600 per vehicle (one-way, maximum occupancy 4)

Renovations and closures

The property will be renovating from April 1 2024 to February 28 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Exterior
  • Hallway
  • Spa tub

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Children & extra beds

  • Airport shuttle service for children up to age 12 costs MXN 600 (one-way)

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Cancun Hotel NYX
Hotel NYX Cancun
Hotel NYX Cancun Hotel
NYX Cancun Hotel
NYX Hotel
Hotel NYX
Avalon Grand Cancun Hotel Cancun
Avalon Grand Resort
Avalon Resort Cancun
Cancun Avalon Grand Hotel
NYX Cancun

Frequently asked questions

Does Hotel NYX Cancun - Near La Isla Shopping Mall offer free cancellation for a full refund?
Yes, Hotel NYX Cancun - Near La Isla Shopping Mall does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel NYX Cancun - Near La Isla Shopping Mall?
Yes, there are 2 outdoor pools.
Are pets allowed at Hotel NYX Cancun - Near La Isla Shopping Mall?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel NYX Cancun - Near La Isla Shopping Mall?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Hotel NYX Cancun - Near La Isla Shopping Mall?
Yes, an airport shuttle is available. The charge is MXN 600 per vehicle one-way.
What are the check-in and check-out times at Hotel NYX Cancun - Near La Isla Shopping Mall?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Hotel NYX Cancun - Near La Isla Shopping Mall?
No, this hotel doesn't have a casino, but PlayCity Casino (14-min drive) and Royal Yak Casino and Sports Book (15-min drive) are both nearby.
What is there to do at Hotel NYX Cancun - Near La Isla Shopping Mall and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation onsite includes yoga. Relax in the spa tub or enjoy the use of other amenities, which include 2 outdoor pools and 2 bars. Hotel NYX Cancun - Near La Isla Shopping Mall also has a steam room and beach cabanas, as well as spa services.
Are there restaurants at or near Hotel NYX Cancun - Near La Isla Shopping Mall?
Yes, there are 4 onsite restaurants, featuring international cuisine.
What's the area around Hotel NYX Cancun - Near La Isla Shopping Mall like?
Hotel NYX Cancun - Near La Isla Shopping Mall is a short 8-minute walk from La Isla Shopping Mall and 19 minutes' walk from Hotel Zone Beaches.

Reviews

7.6

Good

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Great hotel
I had a great experience staying in this hotel. From the sunrise, the staff started cleaning the beach, sanitizing the chairs and cleaning the pool. Also, the breakfast was great with a lot of choices. The restaurant food was also great. The staff were nice and kind (could be better, I will give them a 4star). Just a heads up, If you forget tipping they will not be kind😁.
Vahid, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good hotel for the price
The hotel was very nice, we got an upgrade, we also got a nice champagne for our anniversary. Live salsa music was entertaining, pool had entertainment.
Vinod, 3-night trip
Verified Hotels.com guest review

6/10 Good

Constant loud music around pool that penetrated our room
Gregory, 2-night romance trip
Verified Expedia guest review

6/10 Good

They have limited dining
Ramon, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Awesome experience with the hotel staff and management. Room was tidy and clean with room service every morning.
Rahimah, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Henok, 7-night trip
Verified Expedia guest review

2/10 Poor

Terrible experience here. Rude staff and very low quality rooms. Would not come back again.
Artin, 7-night family trip
Verified Expedia guest review

8/10 Very Good

ruido en las noches por la musica en la piscina y en el loby
Jose, 5-night trip
Verified Expedia guest review

8/10 Very Good

The views of the beach and ocean are gorgeous! We were very happy with the service/staff and the amenities at the facility. The music at night was fairly loud, especially for rooms near the pool. It would usually quiet down around 9:30-10pm. There was also some construction going on over a few days in the lobby that removed bar/pool table, but otherwise the overall experience was great!!
Brooke, 3-night family trip
Verified Expedia guest review

6/10 Good

Overall, our stay was quite pleasant. The hotel is located near the La Isla mall so it's a quick walk to many restaurants and activities. However, the beds are quite small. We got a queen bed which really turned out to be a double. There are no elevators as far as I saw. The beach area does need some upkeeping but overall it's kept clean. Reception staff depending on who you get can be rude. Breakfast had very little vegan or vegetarian options. It's just beans and plantains fried everyday. Nothing major. Live music every night and it is very loud. AC in room works but not sure you can really adjust the temperature. We did not get all inclusive. It's 3000 pesos per day if get it separately. We did not. Any additional stay will cost 400 USD per night. Literally no consideration given if you want to extend you stay. Convenience shop is excellently stocked but prices are quite high. However, the hotel staff (except for few receptionist) was very friendly. They truly deserve merit.
Kuldeepkumar, 9-night romance trip
Verified Expedia guest review

2/10 Poor

Claudia, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Esteban, 7-night trip
Verified Expedia guest review

8/10 Very Good

Overall, amazing staff and location. Very easy to book transportation and it’s a very nice area near a mall. We only had one issue with the hotel since two staff members assured us a free dinner in their downstairs restaurant only for them to tell us last minute that it was not “valid”. This hotel definitely needs to have better communication because this definitely seemed intentional to in a way trap us to eat there. Our server Hugo was extremely kind and made this entire situation so much better. So please be aware of this before booking
Julissa, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Gorgeous beach great staff. Very clean comfortable rooms.
Michael, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nyashia, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel is right where the restaurants and shopping mall is located. Staff is very friendly and felt very safe!
Elizabeth, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

The staff was incredible
Mary, 1-night romance trip
Verified Expedia guest review

4/10 Fair

When booking my trip, I always select the all inclusive filter. Hotel nyx near isla seems like the rest in price and offers. When checking in however, I was told I only selected breakfast. How is an all inclusive hotel all of a sudden NOT all inclusive. After arguing with the hotel and Expedia neither one was able to help out. The cost of 3798 for a week for three people did not cover all inclusive meals and drinks. I had to pay additional 1800 dollars for all inclusive. Can’t say where the glitch is, but if you’re booking all inclusive stay away from Hotel NYX near isla shopping mall.
Jaime, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything was great except for the weeds on the beach.
Elizabeth, 14-night romance trip
Verified Expedia guest review

8/10 Very Good

.
Richard, 2-night trip
Verified Expedia guest review

8/10 Very Good

The room was very big and clean and the staff was friendly. The location is very convenient and pretty much perfect. The food was also very good. The only not so great things were that it can be a little loud around the property at times. There was a band/party in the lobby and we were able to hear it loud and clear from where our room was (500 block). There was also construction going on in the next room and there was banging all day long. It didn't start too early and ended early as well so it wasn't too bad. The other thing I have to gripe about is that there are two restaurants on the property and the dress code is FORMAL. What on earth? These resorts need to chill with these dress codes. We are on vacation to relax and I understand looking decent but formal seems a bit excessive. The room service and deck restaurant were great. I would return to this hotel.
Christine, 2-night family trip
Verified Expedia guest review

2/10 Poor

jacob, 1-night trip
Verified Expedia guest review

8/10 Very Good

Small but big enough
Raul E., 5-night trip
Verified Expedia guest review

10/10 Exceptional

Place was clean with a friendly staff. The room was spacious and had a beautiful view of the lagoon. My wife loved the rain shower head right on the center of the spacious shower room. The location was great easy access to all fine dining and the beach had zero seaweed. Also, loved the daily free breakfast that had so many food options. We will definitely come back to this hotel.
Juan, 5-night family trip
Verified Expedia guest review

8/10 Very Good

Great Stay
vanessa, 3-night romance trip
Verified Expedia guest review