We arrived and were given the incorrect room. I had booked a room from hotels.com for a 2 bed room. We were given a room with 1 bed. We were told there were no other rooms available with 2 beds. Then we were told there was a suite with 2 beds but we'd have to pay a significantly higher price which I was not ok with. Eventually we were given the room with no extra charge. The water in the room was brown until we ran it a while to make it more clear.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025年1月21日
Edwin
Edwin (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月20日
Tyriq
Tyriq (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月20日
Never again
Customer service sucked $15 to check in early $25 to check out late. Room was dirty!!!
Walter
Walter (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月20日
jerell
jerell (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月20日
Tammie
Tammie (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月20日
Nice rooms, but facilities need upgrades
We had a very comfortable stay in our room but other facilities could use updates. The pool was really run down and the hot tubs were not functional. The hotel hallways all smelled like cigarettes. I was also disappointed that the gym didn’t open until 10 am. However, it’s right on the boardwalk and it’s a very nice room for the price.