Put us in a room that was already occupied, then wasnt sure what to do. We didnt get room we booked. Room was okay and we didnt have any further problems.
Jane
Jane (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年3月2日
Brad
Brad (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月27日
The front desk person walked into my room unannounced unlocked it with a key and came in while I was laying in the bed and just stood there and talked to me about oh I’m so sorry. I thought this room was unoccupied. Funny thing was it’s the same one who checked me in. It took him about five minutes to finally leave.
Rachel
Rachel (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月17日
veronica
veronica (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月17日
Robert
Robert (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月4日
Overall our stay was nice. Compared to some of the places we’ve stayed this location was extremely clean and well decorated
Danielle
Danielle (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月3日
Beatrice
Beatrice (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月2日
Rachel
Rachel (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月1日
Roach Hotel
The first room I was given had not been cleaned. There was feces splatter still in the toilet, and the countertops were clearly disgusting. The second room had roaches, which were discovered after I had already wiped down the room on my own. The customer service delivered by the front desk attendant was the sole bright spot during my stay.
Darrien
Darrien (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月27日
Very dissatisfied customer.
We were not able to go due to a Family emergency. When we booked the room, when we tried to boor the $4.50 per person to apply the cancelation policy, it would not let us. When the Family emergency came up int the Tuesday prior to arrival, I called the hotel and explained both the inability to pay the cancelation fee as well as that we had a family emergency. They were very rude and would not even consider to place our One Key money back on the account. I then called Hotels.com and spoke with a representative and they also called the hotel with the same results. It was 4 days prior to arrival and am sure that the room was re-rented and they were able to rent it out thus getting double compensation. Due to theses reasons I will NEVER attempt to book a room at this hotel and am not sure I will be using Hotels.com as it was thru the website that would not allow me to purchase the cancelation policy. We always do as we know things come up. And unfortunately this was one of those times.
William
William (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月5日
Nicole
Nicole (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月5日
Average
It wasn't the best place we've ever stayed but it wasn't the worst. It was just average. The young lady attending the breakfast was very pleasant and friendly though.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年1月3日
Leann
Leann (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月1日
Kathryn
Kathryn (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月23日
Cynthia
Cynthia (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月21日
Misprint, and a toilet leak night no rest
Listing showed jetted tub had walk in shower, toilet kicked on to refill every 15 mns didn’t get rest because of constant water refilling noise.
Mike
Mike (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月18日
Won't be back
No soap for hands or body wash. Dirty blankets and sheets had actual 'crust' on them.
Chelsea
Chelsea (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月17日
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
Staff was amazing, made our pre-Christmas family trip wonderful.
Lynn
Lynn (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月11日
John
John (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月10日
Russell
Russell (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月9日
Margaret
Margaret (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月8日
The gentleman who checked us in was very very kind and patient, and we have absolutely not one bad thing to say about our room. It was absolutely perfect.