We stayed for three nights after visiting Iguazu Falls and staying at the Belmond. We paid the same price for three nights at both hotels and the 'come down' at the Loi Suites was remarkable.With a couple of exceptions the staff were disinterested and unhelpful. On our second day we arrived back at the hotel just after a large tourist group had checked in and there was a massive queue for the lifts. We asked where the stair were and were told they couldn't be used and were only for emergencies. A whole pantomime ensued with us being taken to -2 to get a lift (down the stairs!), so essentially pushing in front of all those waiting on 0.
The room was shabby and the bathroom dated. The breakfast was unappealling but the coffee was great!
Very disappointing - wiouldn't return.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月1日
Muy recomendable excelente
Muy bien. Súper amables. Bonito desayuno. Juenisimo
maria m
maria m (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月20日
Um pouco de decepção!
O Hotel é bem localizado. A cama do nosso quarto era meio apertada: cama de casal comum. O café da manhã foi bom no final de semana porém caiu a qualidade depois. Como cortesia nos ofereceram meia garrafa de vinho e duas garrafas pequenas de água mineral no primeiro dia e depois mais nada. Acho que o que nos foi apresentado não justifica a cobrança como um Hotel de 5 estrelas!
Rogerio
Rogerio (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月25日
Cristiane m m
Cristiane m m (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月7日
Hotel renovado em excelente localização !
Muito confortável em instalações renovadas. Localização excelente! Recomendo!
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月6日
ENRICO
ENRICO (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月1日
Rita
Rita (5 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月18日
GABRIEL
GABRIEL (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月12日
Y
Pierpaolo
Pierpaolo (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月11日
Great service and professional. The front desk was very helpful.
Dayami
Dayami (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月8日
Nice hotel room and great service
Nice, clean, and spacious room with a view of the Recoleta Cemetery. The spa/pool lounge in the basement was extremely helpful for us to reorganize our luggage after checking out. We were able to take a shower and rearrange our suitcases before heading out to the airport in the evening. Very nice.
Nice service, delicious breakfast, good location, very clean, freindly staff.
Hernan
Hernan (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月14日
Estadia agradável.
Muito boa a estadia, porém, a idade das instalações já está pesando.
Atendimento e limpeza excelentes, assim como a qualidade da comida do restaurante o hotel.
Luiz Gustavo
Luiz Gustavo (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月1日
Jaco vandir
Jaco vandir (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月22日
Great and safe location
CARLOS
CARLOS (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月21日
Claire
Claire (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年6月19日
milagro
milagro (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年5月30日
Delta lost my luggage and the staff was as very helpful in getting it back