In Lucca's historic heart, Hotel Ilaria offers a haven for families. Enjoy the daily manager's reception on the charming terrace or unwind in the spa tub. With free bicycle rentals and high-speed WiFi, you can explore Lucca at your own pace.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Airport transfer
Bar
Pool
Laundry facilities
Non-smoking
Main amenities (12)
Daily housekeeping
Free use of bicycles
Self parking
Hot tub
Bar/lounge
24-hour room service
Coffee shop/cafe
In-room childcare
Airport shuttle
Train station pick-up service
Terrace
24-hour front desk
For families (6)
In-room childcare (surcharge)
Living room
Television
Terrace
Daily housekeeping
Espresso maker
Room options
Available filters for rooms
Showing 8 of 8 rooms
View all photos for Suite (Depandance)
Suite (Depandance)
Highlights
Separate sitting area
Soundproofed
Individually decorated
Private indoor hot tub
Air conditioning
Free cots/infant beds
HDTV
Down duvet
35 sq m
1 bedroom
Sleeps 4
2 Twin Beds and 1 Double Sofa Bed
View all photos for Camera matrimoniale piccola
Camera matrimoniale piccola
9.49.4 out of 10
Exceptional
3 reviews
(3 reviews)
Highlights
Soundproofed
Air conditioning
HDTV
Premium bedding
Blackout curtains
Separate bedroom
Ceiling fan
Down duvet
13 sq m
Sleeps 2
1 Queen Bed
View all photos for Double Room
Double Room
9.29.2 out of 10
Wonderful
25 reviews
(25 reviews)
Highlights
Soundproofed
Air conditioning
Heating
Free cots/infant beds
HDTV
Down duvet
Separate bedroom
Blackout curtains
16 sq m
Sleeps 3
1 King Bed OR 2 Twin Beds
View all photos for Standard Room, 1 Bedroom
Standard Room, 1 Bedroom
Highlights
Soundproofed
Air conditioning
HDTV
Premium bedding
Blackout curtains
Separate bedroom
Ceiling fan
Down duvet
16 sq m
City view
Sleeps 2
1 King Bed
View all photos for Triple Room
Triple Room
8.68.6 out of 10
Excellent
7 reviews
(7 reviews)
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Down duvet
Premium bedding
Separate bedroom
20 sq m
Sleeps 3
1 King Bed and 1 Twin Bed OR 3 Twin Beds
View all photos for Double Room Single Use
Double Room Single Use
9.69.6 out of 10
Exceptional
5 reviews
(5 reviews)
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Down duvet
Premium bedding
Separate bedroom
13 sq m
Sleeps 1
1 Queen Bed
View all photos for Family Quadruple Room, 1 Bedroom, 2 Bathrooms (Depandance)
Family Quadruple Room, 1 Bedroom, 2 Bathrooms (Depandance)
Located near a train station, Hotel Ilaria is a great choice for a stay in Lucca. The coffee shop/cafe is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the Hot tub for a relaxing end to the day. Other highlights include a snack bar/deli, free bike rentals and a terrace. Fellow travellers love the helpful staff and location.
Languages
English, French, German, Italian, Spanish
At a glance
DONE
Hotel size
41 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 2:30 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 18
Check-out time is 11:30 AM
Contactless check-out
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
On-site self-parking (EUR 22 per day)
On-site extended parking (EUR 18 per day)
On-site parking is limited
Height restrictions apply for on-site parking
On-site parking includes off-street options
DONE
Transfers
Airport shuttle on request (available 24 hours a day)*
Train station pickup*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Bar/lounge
Coffee shop
Coffee/tea in a common area
Free daily reception
Shared microwave
Shared fridge
24-hour room service
Snack bar/deli
Travelling with children
Childcare in room (surcharge)
What to do
Ecotours nearby
Hiking/biking trails nearby
Mountain biking nearby
Kayaking nearby
Windsurfing nearby
Scooter/moped hire nearby
Working away
Meeting room
Computer station
Conference space (377 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Porter/bellhop
Free bike hire
Pool loungers
Pool umbrellas
Facilities
2 buildings/towers
Built in 1999
Safe-deposit box at front desk
Terrace
Porch
Television in common areas
Hot tub
Banquet hall
Accessibility
Wheelchair-accessible
Room amenities
Be entertained
32-inch LED TV
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Minibar
Espresso maker
Bathrobes
Iron/ironing board (on request)
Sleep well
Down duvet
Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
Freshen up
Shower only
Bidet
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
High chair
More
Daily housekeeping
In-room safe
Special features
Dining
On-site venue – This bar specialises in Italian cuisine and only serves breakfast.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of EUR 100 per room (return)
Train station pick-up service is offered for an extra charge
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for EUR 30.0 per night
Airport shuttle service for children up to age 18 costs EUR 100 (return)
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Self-parking costs EUR 22 per day
Extended parking costs EUR 18 per day
Parking height restrictions apply
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Eurocard
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
This property has received its official star rating from the local rating authority.
Also known as
Hotel Ilaria Residenza dell'Alba Lucca
Hotel Ilaria Residenza dell'Alba
Ilaria Residenza dell'Alba Lucca
Ilaria Residenza dell'Alba
Ilaria Hotel Lucca
Hotel Ilaria Hotel
Hotel Ilaria Lucca
Hotel Ilaria Hotel Lucca
Hotel Ilaria Residenza dell'Alba
Frequently asked questions
Does Hotel Ilaria offer free cancellation for a full refund?
Yes, Hotel Ilaria does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Ilaria?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Ilaria?
Yes. Self-parking costs EUR 22 per day. Extended parking costs EUR 18 per day. Parking spaces may be limited.
Is an airport shuttle service offered by Hotel Ilaria?
Yes, an airport shuttle is available. The charge is EUR 100 per room return.
What are the check-in and check-out times at Hotel Ilaria?
Check-in start time: 2:30 PM; check-in end time: midnight. Check-out time is 11:30 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Hotel Ilaria and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes ecotours. Hotel Ilaria also has a hot tub.
What's the area around Hotel Ilaria like?
Hotel Ilaria is a short 2-minute walk from Walls of Lucca and 5 minutes' walk from Guinigi Tower. Travellers give top marks for the hotel's prime location.
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Hotel Ilaria Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Popular mentions
Service staff
Breakfast
Location
Room
Cities
Biking
Parking
Restaurant
Drinks
Value
What guests liked
Breakfast was consistently described as excellent, delicious, and with a wide selection of options. (45 reviews)
The hot tub was a beautiful and relaxing feature after a long day. (4 reviews)
The property features a hot tub and offers complimentary drinks, making for a relaxing experience. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
5 Aug 2025
Perfect location, quiet, clean, great breakfast and happy hour, staff very nice and helpful.
Abigail
Abigail, 3-night trip
10/10 Excellent
27 Jul 2025
Great location and rooms very smart.
Alexander
Alexander, 2-night trip
10/10 Excellent
15 Jul 2025
Beds very comfortable and beautiful hotel.
davy
davy, 1-night trip
8/10 Good
3 Aug 2025
Convenient to train stations and walking distances to places of interest.
Amanda
Amanda, 3-night trip
10/10 Excellent
17 Jul 2025
Great room - clean and spacious.
Staff very kind and helpful.
David
David, 3-night trip
10/10 Excellent
3 Aug 2025
Outstanding service and property
WELLINGTON
WELLINGTON, 1-night trip
10/10 Excellent
12 Jun 2025
We loved our stay here! The staff was friendly, the room was spotless, and everything was just perfect. Highly recommend!
Adriana
Adriana, 1-night trip
10/10 Excellent
30 Apr 2025
Great staff and excellent amenities, close to town...free snacks and drinks
Anthony
Anthony, 3-night trip
10/10 Excellent
22 Apr 2025
clean, friendly staff, parking
Lori
Lori, 1-night trip
10/10 Excellent
3 Jul 2025
Shoutout to the front desk,
James
James, 6-night trip
10/10 Excellent
29 Apr 2025
My father and I had a lovely stay at Hotel Ilaria in Lucca. It's location and proximity to all that Lucca has to offer couldn't be beat! The service was great and the continental breakfast was delicious. Highly recommend staying here.
Breanne
Breanne, 2-night trip
10/10 Excellent
21 Jan 2025
lovely stay!
Laura
Laura, 1-night trip
10/10 Excellent
24 Mar 2025
A beautiful and peaceful hotel with generous services including complimentary happy hour as well as breakfast.
Kumi
Kumi, 1-night trip
8/10 Good
15 Mar 2025
Nice property in a really convenient position to explore the old town
Kevin
Kevin, 1-night trip
10/10 Excellent
15 Jun 2025
Great hotel in convenient location. Delicious free pastries and drinks in the afternoon. Free bikes. Close to everything. Good breakfast. Nice outdoor jacuzzi
Rowena
Rowena, 1-night trip
10/10 Excellent
16 Apr 2025
Beautiful property, lovely staff and nice breakfast. The complimentary snacks and drinks and the bikes that were free to borrow were a real added bonus. Highly recommend this hotel and hoping to return.
Katherine
Katherine, 3-night trip
8/10 Good
16 Apr 2025
Excellent location and service thank you
steven
steven, 2-night trip
10/10 Excellent
4 Feb 2025
Great staff, the apartment was huge and amazing we loved our short stay
ALFREDO
ALFREDO, 1-night trip
10/10 Excellent
28 Apr 2025
Great location, friendy helpful staff - cafeteria and happy hour are a great touch. Within the city walls so very handy for touring Lucca. Book ahead for car parking.
KEITH
KEITH, 1-night trip
10/10 Excellent
17 Jul 2025
From our arrival the team at front desk are the best we have come across, thanks guys! So friendly, helpful as can be (unlike some others in Europe sorry to say). The property is superb, have no doubts. The Dependence suite is awesome, so big and 2 bathrooms located just across the street from the main hotel adjacent to one of the Towers on the wall! Free bikes for riding around the walls were easy & fun. Breakfast good, though maybe a slightly bigger selection of cooked items would be appreciated? Thank you!
Ange
Ange, 3-night trip
10/10 Excellent
9 Apr 2025
Well appointed and well located hotel
Beautiful, well-located hotel with excellent breakfast. My only quibble was that air conditioning was not available and it was difficult to cool the room below 23 degrees celsius, even with keeping the window open.
Elizabeth
Elizabeth, 2-night trip
10/10 Excellent
25 Mar 2025
We were in the annex across the road - simple small touches like checking our key worked on arrival so we didn’t get locked out or have to go back to reception, amazing breakfast and the happy hour drinks and snacks are a lovely touch.
Second stay at this property and it didn’t disappoint- we will return.
Sarah Louise
Sarah Louise, 2-night trip
10/10 Excellent
7 Apr 2025
Staff was excellent and very helpful. Hot tub was only warm but deck was lovely.
Susan
Susan, 1-night trip
10/10 Excellent
11 Jun 2025
Stayed in this hotel for three days the reception staff extremely helpful and I’m very friendly. Our room was ready at 2 o’clock and was lovely and clean..
There’s a beautiful terrace where you can relax, which has a hot tub which was beautiful after a long day walking around. The hotel offers complimentary tea and snacks during the day, In the evening there were free beers and Prosecco between the hours and five and seven, which is a lovely touch.
I highly recommend this hotel lovely location easy to get to the station and to see all the sites
Special thank you to the breakfast staff who are very attentive and friendly.