The pool and spa were over crowded. Too much chlorine in the spa, not enough pool towels. i was given a bath mat and hand towel. Open to children way to late to be able to enjoy after a long day hiking.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 8 日
roger
roger (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 7 日
The Hotel itself was terrific. Comfortable, great service, clean. We have stayed here before and have never had a problem. This time we were put in a room facing the front of the hotel on the third floor near the elevator. I don't know if it was just our room or the whole third floor but the noise from the street and the people getting on and off the elevator at all hours of the night kept us awake all night long. As I said, we have stayed here a few times before and have never had this problem but this is the first time we've been on the third floor facing the street. Also our first time near the elevator. I do know the lady working the counter spent her whole night dealing with the noisy guests so we have no complaint about the service as she was great and friendly even after spending all night dealing with noisy drunks.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 5 日
Mary
Mary (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 5 日
Amelia
Amelia (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 4 日
Karen
Karen (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 3 日
Hidden fees and don't want to help
This hotel is absolutely terrible! We got there and there was pee all over the bedding! When I asked them for clean bedding instead of having housekeeping come up and remake the bed they had me go down and get the sheets myself and make the bed myself. The toilets were disgusting. There's also a bunch of hidden fees. If you want to use the internet you have to pay for it. The hotel charges their own secret tax which they don't tell you about and it's about $10. I was not aware of this until after the checkout and the charge showed up which they refused to refund. When you check in they also take a $50 deposit fee. This prevented me from buying things that I was needing for this very specific trip.The staff didn't really seem to care about helping in any way they just wanted you to go away so they could keep talking.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 3 日
Oscar
Oscar (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 2 日
Vanessa
Vanessa (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 27 日
It’s so nice for just one night
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 25 日
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 24 日
Chad
Chad (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 24 日
Good
Nice,clean place in a good location
Sidney
Sidney (2 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 23 日
Tim
Tim (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 23 日
Good pool/
we stays for 5 nights and never received bed making.
Troy
Troy (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 22 日
David
David (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 18 日
Dawn
Dawn (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 17 日
Deborah
Deborah (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 16 日
Clean and friendly even when i needed stuff
Room was as expected. As clean as i expect as well. I think the last time it was cleaned they just forgot to restock. We had o ly 2 towels, no tissue paper and only half a roll of tp no ice bucket or any bags in the garbage cans. All minir things and they handled it just fine when i asked for the above items.
Byron
Byron (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 16 日
We did not have hot water so we were unable to shower :(
Samantha
Samantha (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 14 日
Roman
Roman (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 3 日
Bryan
Bryan (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 1 日
Follow through with what you agreed too
I requested early check in & they said i would be able to. Then get there our room wasn't ready.
Gladys
Gladys (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 26 日
Anne Marjorie
Anne Marjorie (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 22 日
Everything was great. Just need to improve breakfast options some.