2/10 欠佳
2025 年 7 月 25 日
Service that are not worthy of a 5-star
You would expect a little more from a 5 star hotel but the check-in process is not very welcoming… we are a family of 3 with a small child plus two big luggages… when we arrived, no one offer a hand to move the luggages up the staircase to the main reception area… in fact, no one is there… so we have to move the heavy suitcases ourselves… the check in is relatively quick but the staff is cold… so it’s quite unpleasant to begin with… we decided to have dinner at the Fitz’s but the table they check us into is not clean and ended up staining the kid’s short and the food is very slow to come… so other than the location there is not much to like about this hotel…
Yat Kin Ken
Yat Kin Ken (1 晚家庭旅程)
Hotels.com 真實旅客評價
