Terrible comfort and service
Cold room with no control to keep warm
Concierge was nice downstairs for needs. Reception over the phone is terrible.
Meriam
Meriam (4 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 7 日
Adele
Adele (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 2 日
Beautiful hotel with modern amenities. Ideal location. Helpful staff.
Russell B
Russell B (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 31 日
Joanne
Joanne (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 25 日
Wonderful Hotel
Extremely friendly and helpful staff members in all areas of the hotel. The bellmen were fantastic.
Allison
Allison (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 20 日
Disappointed with this stay!
I’ve stayed at this hotel several times and this was the only time I have been disappointed, and boy was I disappointed. Our room on the 8th floor was tiny, dark, and hot. There were only two super small windows with inaccessible blinds placed so far up on the walls they couldn’t be changed. The bed seemed to be broken and it felt like sleeping on the top edge of a hole that was threatening to suck you in all night. The temperature was not adjustable, so it was far too warm. The shower pressure was so weak that it was ridiculous. All in all this stay was nothing like those I’ve enjoyed in the past. I really don’t know if I will ever stay here again.
Laura
Laura (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 9 日
Steven
Steven (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 28 日
Kevin
Kevin (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 27 日
Beautiful hotel with history and great location
Very nice hotel with an excellent location in Russell Square. The historical connection to the Titanic is fascinating. The spaces are spacious, clean, and very well maintained.
Lucas
Lucas (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 26 日
Beautiful hotel
We had the room with 2 double beds. It was beautiful-- beds very comfortable. We booked it because it was close to St Pancreas Sation where we were taking a train to Paris. Expensive but worth it for a good night sleep after a long flight.