The beds and pillows were confortable. They were under construction, so we expect a little bit of dust and dirt, but there were dead bugs by the elevator. We chose not to have breakfast sinc eit was very limited ( couple types of bagles, yogurt, coffee, and muffins.) We needed to shorten our stay by a day, and they were able to help us with that, but then when others in our family triend to do the same, they ended up getting charged for both nights.