The front desk was very friendly. The suite was well decorated & clean. The bathroom sink had a large crack, (but glued & not leaking) in it. The sheets smelled nice & the bed & pillows were comfy. The full breakfast was top notch.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月19日
Joshua
Joshua (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月14日
Shelbie
Shelbie (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月9日
No heat
The heat did not work and it was 27 degrees
Latoya
Latoya (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月7日
*good with room for improvement
The living room area had a musky smell. Found a live roach in bathroom. Killed it. Breakfast was fantastic. The weather had quickly got very cold so the heated pool was chilly. And all staff i encountered were very polite and friendly.
DeeAnn
DeeAnn (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月7日
Such a disappointment!!
I was very disappointed with this Embassy Suites. The accommodations were very uncomfortable. The hotel controlled the temperature controls and they did not adjust for the 20-40 degree weather. Rooms thermostats could not go beyond 72 and was blowingcold air. My poor elderly parents were freezing the entire time. They changed rooms 3 times. The staff did provide a space heater but too much money was paid to be in a cold room. The dining area was also cold because it was near the entrance. This made the lackluster breakfast buffet even less appealing. Ice machines were disgusting. The only saving grace was the staff. Most of them made a good effort to provide good service. Embassy suites is just not worth the price anymore. Disappointment in the chain is becoming the norm.
WANDA
WANDA (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月5日
Shawn
Shawn (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月1日
Cristy
Cristy (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月19日
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月13日
Navada
Navada (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月11日
Tracy
Tracy (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月9日
Jeremiah
Jeremiah (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月5日
Theresa
Theresa (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月3日
Wendy
Wendy (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月3日
Housekeeping
They stay was great until housekeeping asked us to leave before time to check out… we still had 2hrs before check out and as we was getting ready she kept knocking on the door for us to hurry up and leave
Melissa
Melissa (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月31日
Christina
Christina (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月27日
Brown eyed RN
Room did not have a nice clean scent. When I walked in the room it smelled like stinky feet. Pillows smelled sweaty. Everything seemed dated. The main entry door glass was very dirty and the rugs were dirty.
Lisa
Lisa (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
James
James (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月21日
Craig
Craig (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
Great stay.
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2024年10月10日
Room was very big , hotel very clean and staff was great
Jennifer
Jennifer (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月1日
I have mixed feelings about the Embassy Suites. What I liked: we were able to check in an hour early (4pm check-in is absurd) and the beds were very comfortable. Breakfast was good...what you expect from an Embassy Suites hotel. The not so good: we REALLY needed wifi and it wasn't working at all. When my husband went down to the front desk for help, they didn't apologize or offer any help at all which left us in a bind. We had a young child with us who wanted a bath but the bath wouldn't hold any water (kept draining). And they raved about the free happy hour but it was a pitiful display of cheese and crackers and goldfish. And I was annoyed that they charge $10 for parking. The hotel isn't in a city, it's the burbs...there is absolutely no need to charge for your car to be with you. This hotel also could use a cosmetic update -- it feels very 1990's. Overall not a bad stay but wouldn't be my first choice in the area.
Alexis
Alexis (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月29日
First, they gave me an occupied room, went down to exchange the key. Second room smelled like mildew. Third room was fine. The hotel smelled like mildew but the second room was awful. To make up for the trouble they gave me a $50 voucher to the hotel’s restaurant.
Kenton
Kenton (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月23日
Everything was great, I will definitely use again.