The Hilton Auckland Hotel is a beautiful property that offers a memorable experience. My wife and I stayed there for one night before embarking on a cruise, and the location couldn't have been more convenient, with the cruise ship docked just beside the hotel.
The hotel's decor is elegant, and our Harbour Plus room, which provided breathtaking views of the harbour, was beautifully appointed with all the amenities we could need.
While breakfast was included, I found it disappointing that they charged extra for a cappuccino—this felt a bit petty. Additionally, the breakfast buffet could use some improvement; we had to remind the staff several times to replenish the offerings. I also experienced a long wait of 40 minutes for an omelette, which did not meet my expectations for timely service.
Overall, our stay was enjoyable and convenient, but some areas could be enhanced to make it truly exceptional.