I was told that cats and dogs were accepted. On arrival I paid for it then I was told it was not allowed in the hotel. Two hours were wasted of my vacation trying to organise him to be collected therefore I missed going in the pool and sauna and sitting by the outside pool. The food was good but there were dog fleas in the bed. I got attacked whilst asleep in my bed therefore missing my breakfast!.
Clare
Clare (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 13 日
Marc
Marc (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 13 日
For a wedding
Victoria
Victoria (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 1 日
Sandra
Sandra (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 23 日
Was not allowed into our hotel till we started to cry cause we was 3 hours away from home. We had id but needed a bank card and then got told there was nothing they could do and to pretty much go away. Till two women from an event that didn’t work there had to help us. Ruined my partners 21st birthday by making her cry. Awful service. Got in the end after crying cause they could use Apple Pay all of a sudden.
Sky
Sky (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 17 日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 15 日
Gareth
Gareth (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 3 日
Himanshu
Himanshu (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 3 日
Michael
Michael (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 2 日
Perfect location, hotel a little tired in places
Fantastic location right on the beach. Sea view room worth the extra. Staff were very attentive, wonderfully cheerful & nothing was too much trouble. The room was well equipped, almost too much furniture, & the only criticism was that the mattress needs replacing & was too soft & lumpy. The bathroom was large & well equipped, the small fridge was very useful. Ventana restaurant was superb, delicious food & very good value.
Nicola
Nicola (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 2 月 22 日
Overnight stay
Stayed with the family on 4th floor. Nice sea view room, radiator kept room warm.
Bed seemed too soft and towels definitely needs to be cleaned and inspected before laying out for guests.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 10 日
Matthew
Matthew (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 31 日
2 Day break
Great 2 day break. Dinner and breakfast was great as was the staff.
Only downside was the leisure facilities were in the next door hotel and as it was cold and wet not easy to get to.
Mary
Mary (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 11 日
Charlaine
Charlaine (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 12 月 22 日
Sociable and warm staff
Good service
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024 年 11 月 28 日
Judit on reception was exceptionally helpful
Dave
Dave (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 11 月 9 日
Nice hotel in good location. Staff are really excellent. Cocktails amazing.
Lift very small but functional. Car park tiny but can share adjacent hotels facilities.
Would definitely return there.
Stephen
Stephen (3 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024 年 11 月 4 日
Joshua
Joshua (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 11 月 2 日
It’s a very good hotel, not the greatest but it’s well located and great service from their staff
ISMAEL RICARDO
ISMAEL RICARDO (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024 年 10 月 30 日
'Comfort' room very small.
Jean
Jean (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024 年 10 月 29 日
Nkululeko
Nkululeko (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 10 月 28 日
Balanced View
Price was discounted on line the following day from booking. Hotel eventually made a gesture. Nicely presented room / decor. Maintenance was POOR. Some staff members were Excellent.
Nick
Nick (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 10 月 21 日
Easy to walk from the railway station, I enjoyed the cliff top location, 20 minute walk to Bournemouth centre in one direction, Boscombe the other way,
Reception staff were very nice, I was given a complimentary room upgrade which was very much appreciated
Didnt have breakfast so unable to comment on food I had a very enjoyable stay