The toilet would not flush, the blinds would not close, there were ants on the furniture. The manager was super apologetic and offered to cancel another persons room for us, but we didn’t want someone else to be out. He was so sorry even said if you guys reach out to him he would discount or provide a full refund.
LaBreeska
LaBreeska (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 12 日
Good stay
Good stay nothing bad. Pancake machine didn’t work one day. Same breakfast options as most hotels. The hotel had some nights the parking lot was very dark other nights it was fine. There were several big potholes so the lights would help to see them.
JERRI
JERRI (4 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 8 日
Wouldn't Stay Again
The pool never said closed on the website! Got there to check in asked if it was open said no due to cleaning but it would be open first thing in the morning however after my day went back around 5-6 still not open not the pool or hot and the room, I stayed in had hair in the tub carpet look un clean.
Tristin
Tristin (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 6 日
Reneaka
Reneaka (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 2 日
Stay somewhere with better protcol
The woman who checked us in was very kind. But when we got there we learned that the elevators were broken (we were on the second floor) and that the pool wasn't even filled and they were not heating the hot tub (part of our pull to stay here). We got up to our room (lugging our suitcases up in the stairwell with some unsafe conditions). We get to our room (which is located right next to the broken elevator AND the ice machine which seems stupid) to find out our key did not work. We thought maybe she wrote down the number wrong (219) so he tried across the hall at 218 and it worked. I was about to wheel my luggage into the room when I noticed OTHER PEOPLES CLOTHES AND SUITCASES OUT. The woman programmed our key for someone else's room. My husband went back down and got our key fixed but I spent our 2 days there worried someone would get a key to our room and not be so kind in leaving our stuff alone. After the first night there we were woken up VERY EARLY to someone getting ice (since it was right outside our room). The breakfast was decent for the rest of the hotel being crap. This place was a waste of money and I WOULD NOT recommend
真實旅客
2 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 2 日
Mary
Mary (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 1 日
Brandon
Brandon (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 1 日
Room was decent.
At 10:00 PM arrival time, not one of the exterior lights were on, not even a light indicating the name of the hotel. What made that worse is that the parking lot is riddled with deep potholes that made for dangerous maneuvering in the dark. I made mention of that to the clerk and he asked, "Which light is out?"
ALL OF THEM!!
He made no attempt to turn them on. Not crazy about a dark hotel.
Vince
Vince (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 28 日
The room smelled musty and carpet felt damp, the bed was super comfortable and we liked the fact of having actual blankets. The hot tub was broken and looked green but they still had it in use. The pool was decent but very warm. All in all though it was decent.
Robin
Robin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 22 日
Edward
Edward (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 16 日
The hotel was clean, quiet and the service was great! It's located near stores and restaurants so you can bring food back to the room. The breakfast is complimentary which includes hot and cold items to drink and eat. my only issue was when using the shower the wtwr drained slowly so I had to stand in it. But I would definitely book again.
mandesa
mandesa (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 15 日
Tammy was wonderful, She was very pleasant, courteous and knowledgable, Breakfast was ok but eggs and sausage was consistently cold.
Margaret
Margaret (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 14 日
Breakfast was great Friday, out of things when we came through Saturday. Clean, convenient, and great staff!
leta
leta (2 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 13 日
The walls in bathroom were not up to date , the lift was not clean.Staff was good .
Hetal
Hetal (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 13 日
Nancy
Nancy (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 6 月 9 日
Crap
Tub drain room 316 plugs up. Room 316 missing a lamp in the ceiling. Room 316 had a spot light for a lamp. Room 316 window opens up all the way for children to fall from the 3rd floor. No tissue in rooms. Room 316 bathroom door is warped. Room 316 entry door security latch does not work. Room 316 a/c is on or off. Have to have it in high to work. Room 315 a/c smells like mold. NO BATHROOM EXHAUST FANS.
James
James (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 6 日
GOOD!
Richard
Richard (4 晚商務旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 3 日
Randy
Randy (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 27 日
Melissa
Melissa (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 23 日
Coaching Clinic trip
Coaching trip and the hotel was perfect for what was needed. No complaints and cost was reasonable compared to others in the area.
Jeremy
Jeremy (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 23 日
Jerri
Jerri (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 12 日
One of the better hotels in Alliance. Hot tub was closed again.
charles
charles (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 12 日
Jackie
Jackie (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 11 日
Our room was dirty, floor was incredibly sticky , stains on carpet, random hair ties scattered on floor. Artwork missing from wall.
Due to condition, we did not stay and asked for a full refund.