Dirty, ac/heat didn’t work, no water pressure much less even warm water, holes in bathtub and ceiling tiles, dust in corners and cobwebs.
Riley
Riley (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月4日
Mark
Mark (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月27日
TIFFANY
TIFFANY (6 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月20日
Carl
Carl (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月26日
Dennis
Dennis (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月26日
Chad
Chad (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月25日
Put us in the back where our view was trashy
Steve
Steve (7 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月19日
dirty
Room was dirty. mold all over shower and sink. floor boards broken and pulling apart
John
John (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月18日
Dirty dirty dirty!
Dirty, loud and unkept. Sheets stained and floors sticky! Never again!
John
John (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月4日
Thick dust around the bed, pillows are flat and hard, bed is lumpy.
Cyndee
Cyndee (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月30日
There was a man with a sign begging in the dark at 11pm at night on the corner where you turn in to the property. Rooms are outside access. I was traveling alone. The room had a horrible smell that had been masked (without success) by air freshener.
Debi
Debi (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年9月22日
This hotel is rundown and needs a lot of work. Our shower did work very well because only about half the water was transferred to the showerhead when we pulled the water outlet switch. The room was also not as clean as we would expect and we found a couple of dead bugs in the bathroom and sink.
Brendan
Brendan (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月18日
No hot water, and not enough of a discount on the room to make up for it.
Jill
Jill (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月16日
Josh
Josh (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月16日
Tina
Tina (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月16日
We found stains on the sheets and bugs on the box spring.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2024年9月16日
Could use some updates, dead bolt would not work, toilet wasn't flushed drinks from previous guest left in the refrigerator, towels were stained and there where bugs crawling around. will not ever return to stay
Keith
Keith (1 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月15日
I was told if i wanted hot water to start. Then i was given the key go and inspect the room. We went smelled bad the ceiling tile missing, just bad. Aftet calling a few places eveything was booked due to parent week for ISU. We had to suck it up and stay just to sleep a few hours. Will never stay at any red roof locations.
Gabe
Gabe (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月15日
Bad experience! No hot water, ice machine broken, toilet was wobbly. Asked 3 times for a few extra pillows, for my bad back. Never got them, ended up sleeping in my van for half the night. We won’t be back!
Dave
Dave (1 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月15日
Dirty n nasty
It was horrible however I had no choice because I waited to
Last minute to book for daughter college activities.
Noemi
Noemi (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月15日
It consists of two buildings for guests, one had no hot water, the other was infested with cockroaches. When I arrived and saw the above I canceled my reservation.
VICTOR
VICTOR (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月15日
We were unable to stay at this hotel. Upon check-in we were asked if we wanted hot water. Never have I ever been asked this question when staying ant an hotel. Apparently their hot water broke that day. We were not willing to stay in a room, at an inflated price due to parents weekend at ISU, without hot water. The desk attendant was very nice and said we could cancel our reservation but we’d need to also cancel it through Expedia. When I called Expedia (which was a whole fiasco) I was told that I would have to pay the penalty, which was the cost of the room, and not get a reimbursement because I was outside of the cancellation window. Once again I explained that the property didn’t have hot water and given a phone number to call, only to find when I called it was the same number I had already called. I was appalled that Expedia’s response to the hotel’s issue and was not accommodating. So if the property burned down and I didn’t cancel beforehand I would be subject to paying the price of my room? I DID find a much more understandable Expedia representative through the virtual chat. They apologized for the conditions at the hotel and worked with me to get a refund. It should take 24-48 hours so it’s not guaranteed yet. I will NEVER use Expedia again after this incident. We ended up driving back home late at night as we didn’t have a place to stay and hotels were booked because of parents weekend.