This hotel was in poor condition both inside and out. Rooms are outdated and very worn. Outside was neglected, pools were empty and cracked, gym and sauna closed. There was no water pressure, very little hot water and I couldn’t get the shower head to even work. The service in the restaurant was awful and at breakfast they had no orange juice, milk or apple juice, yet the hotel was almost fully booked all weekend because of a water cross event being held there. This place needs to be torn down and rebuilt before I will ever stay there again.
Lindsay
Lindsay (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月15日
Good
DANIJEL
DANIJEL (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月15日
Breakfast at the restaurant was excellent! We appreciated the friendly, efficient service. Also, the price.The front desk staff were helpful and pleasant. The property as a whole is in need of upgrades (ie carpets) and refurbishing.
Lois
Lois (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月15日
We ate breakfast in the restaurant both mornings. The service, food and price were all excellent.
Lois
Lois (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月9日
the amenities offered were closed with no advanced notice, hotel was rundown, filthy, carpets throughout and in the room (was rippled) & restaurant were filthy , receptionist has torn jeans, Restaurant - carpets were not cleaned in weeks. Windows were dirty. Service & food in the restaurant was acceptable.
Monica
Monica (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月1日
Staff was excellent. Hotel was located conveniently for our needs. Restaurant was comfortable w/good service.
Unfortunately both indoor & outdoor pools were not open. Outdated, worn carpet in hallways & rooms. The place looks like it could use some attention.
Elizabeth
Elizabeth (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月1日
JAMES
JAMES (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月31日
Leigh-Ann
Leigh-Ann (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月31日
Sophie
Sophie (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月31日
The buildings and the structures are in very bad shape. Every building and structure is run down, outdated and falling apart. The outside pool hasn’t been used in years. The inside pool isn’t working. The staff claim that it’s a mechanical issue. Real issue is that there is no money to fix the problem. No money has been spent on this resort in years. The outside areas around the villas are rotten and falling apart. Hugely unsafe. Stay away from this resort unless you like staying in a dump.
Nancy
Nancy (6 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年8月29日
Disappointed .pool not available...then cable tv not available...hardly space for parkling..considerin your price..not impressive.
Sharon
Sharon (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月28日
Room keys didn’t work at first, screen door doesn’t close, air conditioning didn’t work and pool wasn’t available. Not too pleased being our first time here. Won’t be back.
Erin
Erin (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月26日
beautiful golf coarse and lovely scenery. The carpet that is on the main stairs from the lobby to the dining/bar was so full of dirt that I felt I was walking on concrete. The down stair carpet still had some deflection left but not much. Brass kick plates, nice, but water tarnished 2" -3 " of al the kicks. Ugly. Carpets in the hallways were well worn and have loose areas that were bubbled away from the floor. In my room neither the air conditioner nor the heater were working. Coldest day of the summer, thus far. You get the picture. STAFF were sensational.
peter
peter (1 晚商務旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月25日
The staffs are so rude and unfriendly and unprofessional! They even didn’t know when the restaurant will open. We had to go out and have our dinner at The Dockside Patio as the Stone 21 restaurant of Pinestone resort was closed. No body should visit this place. Worst place for a getaway! Don’t recommend at all!
Go to Bonnie View Inn and have food at The Dockside Patio. Very friendly and professional staffs and amazing view.
Sanjida
Sanjida (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月24日
We have golfed here numerous times and really like the course. The “resort” however, is run down, neglected and has poor service. During our stay, the pool was closed and the satellite wasn’t working so there was literally nothing to do once we got back to our room. Our balcony overlooked a parking lot. The staff didn’t seem bothered by this in the least. Would never stay here again.
Kelly
Kelly (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年8月18日
Resort is old and outdated, rooms smelled
CAROL
CAROL (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月17日
Christine
Christine (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月15日
Poor interior of resort. Vibes were not healthy.
Rehan
Rehan (3 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月14日
Our stay was good, but the property is extremely rundown
Peter
Peter (1 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年8月13日
Nice property, but you have to maintain the rooms and buildings or you will loose them. Your staff are going to get fed up with your lack of investment!
Customers will not come back for musty rooms with wrinkly carpets and annoying dim lights
David
David (2 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月12日
Tanya
Tanya (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月10日
This used to be a beautiful resort. We booked one of the chalets for a week end. The place was in bad shape. Both doorways to the unit had unsafe entrances both back and front. The bottom of the doorframes were disintegrating and both door frames needed replaced. A heavier person stepping on this could have gone through the floor . The whole outside was worn and dirty. Inside was very dated with old TVs and furniture. We had chipmunks raid our food inside the unit. The beds were comfortable and the place inside was at least clean. Very disappointing as I was treating my family for the week end. Pool had no water in it and weeds growing up inside it. Was told by staff that “it hadn’t been kept up” and no longer usable. Key cards to the unit stopped working for each of the three days we were there. I asked to speak to a manager and apparently there isn’t one presently. No way to get hold of owners of the lodge as well. I guess they only care about the golf course. When we left Monday there were no other guests at the chalets. Tells you a lot when it’s a busy summer season with no guests . Such a shame that the owners have let it go. It was a good place when Delta had it. Unfortunately there are few options for staying near Haliburton village.