We were not given the room we required and paid for and the desk person did not know how to help us and didnt have a single solution
shaun
shaun (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 27 日
真實旅客
3 晚商務旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 27 日
Don’t be fooled by the photos advertised.
The bed was comfortable, most importantly. The room itself had some disrepair. We didn’t have washcloths, coffe cups, Kleenex or a hair dryer. The breakfast was cold and nothing was stocked as far as folks, cups ect. We had to ask for them. There were many people at the hotel. The hotel should be fully prepared based on reservations and check in people. The employees looked disheveled and were not professionally dressed and it seemed the office housed a large dog 24/7 . I found odd.
Kevin
Kevin (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 10 日
Danny
Danny (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 3 日
Customer service was great
Hope
Hope (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 1 日
Staff was wonderful
Staff was incredibly helpful and kind.
Breakfast was lacking but adequate for a weekday.
Pool area was really nice.
Couldn’t figure out the tv.
Natalie
Natalie (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 30 日
Think twice
Hotel was dirty and loud all night. Bed was uncomfortable. Will not stay again. Many better options in the area
Naomi
Naomi (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 16 日
Believe the reviews
We ended up staying somewhere else because they were out of king bed rooms
真實旅客
1 晚行程
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 13 日
The place has seen better days nothing works. The staff is friendly. The pool and hot tub was good place is falling apart
Debra
Debra (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 25 日
Amenda
Amenda (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 2 月 18 日
Bad room switched to good room
The staff is wonderful but the first room they gave us was dirty it had a alcohol bottle in the bathroom with dirty towels toilet and phone didnt work but they fixed it the next night and gave us a room that works for free
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 2 月 18 日
The sofa have cigarettes burned and it list as non smoking room . The next door room had a party with loud music up until midnight.
Sarah
Sarah (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 2 月 18 日
The good and the bad
On a whim we grabbed a room here for a night just for fun.
The good: The fireplace worked. The king size bed was decently comfortable. The suite was spacious. The hot tub and pool worked and we enjoyed it. It met our needs, which were to spend some time together.
The bad: Key cards weren't working, like in the entire hotel so the poor desk guy had to literally break into our room with a special rod (which is a little disconcerting how easy it was). If we were to leave we had to leave it propped open.
Neither TV worked. Remotes were entirely non-functional and the screens were grimy. The refrigerator was actively defrosting and leaking all over the floor. The bathub/shower was weirdly concave making it uncomfortable to stand. Anyone unstable would have a hard time of it.
Benjamin
Benjamin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 13 日
Amenda
Amenda (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 2 月 9 日
Jeremy
Jeremy (4 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 2 月 8 日
Disgusting
Dirty!!! needle cap in chair. Nothing wiped down or vacuumed
Heather
Heather (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 2 月 4 日
It's cheap if you don't care about the noise.
The property was noisy, kids running around in the middle of the night.
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 28 日
My visit was very pleasant and accommodating.
Amenda
Amenda (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 1 月 27 日
Madison Lea
Madison Lea (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 26 日
Preston
Preston (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 23 日
Very comfortable
Lawanda
Lawanda (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 21 日
room was nice, staff was nice, bathroom could have been better, rust on fixtures, damage to walls.
Hot tub was amazing, not many hotels have them anymore.