Air conditioner did not work. Called front desk. Said they were sending someone. Opened 1 window. Other window had no screen. Waited an hour and half and then had to call again. Switched rooms. Wasted my time waiting while family was at the pool. Some light bulbs did not work. Room was dark.
Yvette
1 晚行程
10/10
Stay was excellent! Relaxing and quiet despite wedding party onsite. Highly recommend this property if you are visiting the area.
Seana
3 晚行程
8/10
Blythe
1 晚行程
10/10
Came here last minute, the room was renovated up to date! Bathroom was clean, bedroom was really comfortable and spacious. The upkeep on site was nice and clean. We really enjoyed our quick stay here. Would definitely be back to enjoy the rest of the amenities next time.
Jessie
1 晚行程
10/10
Vazgen
2 晚行程
10/10
Clean nice property. Wedding, prom and baby shower were going on during the stay. Only bad thing was no parking due to all the events.
Cesar
1 晚行程
10/10
Rodolfo
1 晚行程
10/10
When I pulled up, and finally laid eyes on the mansion. I believe my first words were “o damn” the pictures don’t do this place justice, it really is a beautiful place. Service was friendly and professional from the check in to the dinner I had at the restaurant. The history and architecture alone are worth a stay, I wish I had more time here at hays mansion but the little time I spent was well worth it. The room I stayed was very nice, clean, and comfortable. A must stay at if you’re visiting the area.
Parker
1 晚行程
10/10
Beautiful place and very quiet
Vanessa
1 晚商務旅程
6/10
The A/C was not working on the floor I stayed. Buyer beware they double charged my card totally over $1,100 for a week.
真實旅客
2 晚行程
6/10
This hotel catered mainly to a conference, which made our stay quite uncomfortable because there was nowhere to sit outside, or inside without being with the conference goers. I have attended multiple conferences in different hotels, and typically the conferences are held in a separate place then the general guests. Would never stay there again.
Elizabeth
2 晚行程
10/10
Cinthia
4 晚行程
10/10
Jeremy
1 晚家庭旅程
6/10
Alma
2 晚家庭旅程
8/10
真實旅客
1 晚家庭旅程
8/10
Check-in was terrible hour wait short line
Dana
1 晚家庭旅程
10/10
Fantastic hotel. A great experience overall. Great staff.
Kathleen
1 晚家庭旅程
10/10
Jason
2 晚行程
10/10
Kimberly
1 晚行程
6/10
There was a huge daddy long leg spider above coffee carafe. I called front desk and someone came and got it in a white towel. Then I was afraid spiders probably in other parts of room , since the spider and web in plain sight. Went to run bath water and button to switch to bath from shower was stuck. Called front desk again and maintenance man came and agreed stuck. But he got button to work. We were there for 1 night stay, ahead of my surgery, the next morning. The top right window has fog on inside it. I booked room 3 to 4wks ahead. Room seemed to be ignored for repairs that are obvious. Checkin took very long time. Contactless checkin wasnt avail )