There was a huge daddy long leg spider above coffee carafe. I called front desk and someone came and got it in a white towel. Then I was afraid spiders probably in other parts of room , since the spider and web in plain sight. Went to run bath water and button to switch to bath from shower was stuck. Called front desk again and maintenance man came and agreed stuck. But he got button to work. We were there for 1 night stay, ahead of my surgery, the next morning. The top right window has fog on inside it. I booked room 3 to 4wks ahead. Room seemed to be ignored for repairs that are obvious. Checkin took very long time. Contactless checkin wasnt avail )
Tim
Tim (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 7 日
Jacob
Jacob (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 4 日
Beautiful place to stay
Nha
Nha (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 4 日
Rosalind Renee
Rosalind Renee (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 31 日
Gabrielle
Gabrielle (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 29 日
Jennie
Jennie (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 29 日
Ho
Ho (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 23 日
真實旅客
6 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 21 日
Overcharged - check your credit card statement
I booked my stay at Hayes Mansion via the hotels.com app. After reviewing my credit card charges, Hayes Mansion charged my credit card the full amount of my stay even though I already paid in full through the hotels.com app. I called the front desk twice and they agreed that I was incorrectly charged and to contact her manager and accounting department. I contacted the accounting department via email and left a message and still have not received a call or email back.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 20 日
Best in south San Jose!
Beautiful hotel, like an oasis!
Jennifer
Jennifer (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 20 日
david
david (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 4 日
Joseph
Joseph (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 2 日
Carolina
Carolina (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 27 日
Disappointed that we didn’t have breakfast, getting a seat was very slow. Went offsite instead
Mayra
Mayra (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 26 日
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 29 日
Heidi
Heidi (5 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 27 日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 24 日
Very nice great staff -food in-the restaurant was great -sad they were out of the cowgirl creamery cheese !
Emma
Emma (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 21 日
Vishal
Vishal (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 19 日
Definitely recommend
Everyone was really helpful and extremely friendly
April
April (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 10 日
Good for price
Stay was good for the price. Bathroom was nicely remodeled. Good location!
真實旅客
2 晚行程
Hotels.com 真實旅客評價
4/10 一般
2025 年 1 月 9 日
Loud cars on street. Trains. Loud air conditioner. Just a noisy stay for paying so much for room and $20 dollars for parking one night. W