Man betaler for en suite og får en gammel suite med en meget tilkalkning i bruseren og en glashylde ved spejlet som vi måtte tage af, så den ikke falder ned. Det er også den dårligste morgenmad på alle de Hoteller vi har besøgt på 10 år.
Jann
Jann (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 19 日
Loved staying there. Our second time back. Beach is nice the pool was great. The breakfast was delicious many choices.
Dave
Dave (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 13 日
Check your room type.....
We booked an ocean view, I called to confirm it was ocean view. When we arrived and got to our room it WAS NOT. The balcony upgraded room I asked for (rm 211) looked at the roof, when you sat in the chairs provided you couldn't see the ocean either. You had to stand on the chair and lean over railing at an angle to see the water. I immediately went back downstairs and asked for another room. We spent 4 nights here, the first night in the awful room. They moved us the next day, to room 411, but not until after we spent our afternoon waiting for the room to get ready instead of sight seeing. The staff was helpful, female bartender and chair and umbrella guy at beach were very knowledgeable. It was a really stressful way to start vacation.
Shaunna
Shaunna (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 8 日
Room for improvement
We were highly looking forward to our Residence Inn stay at Jekyll Island. The grounds outside the hotel were beautiful, the entrance and check in went smoothly. After gaining access to our room we noticed several issues we thought need more attention to detail- first off the amount of hair still hanging on the walls in the shower gave us a ick feeling of inadequate cleaning. The seals surrounding the showers had a large amount of visible black mold. Several drawers in the room were broken, with the handles falling off, and consistently sliding out, leading us to run into them in the dark- causing bruises and cuts especially dangerous with young children staying in the room. Small beetles/ baby roaches were found in our bags, and climbing on the walls in the corner next to windows.
By the 3rd day the pool was not clean- hair, beetles, and palm tree debris was floating in the pool- as the groundskeepers were trimming the trees.
As for breakfast- if you are gluten or dairy intolerant bring your own breakfast. There are not any alternatives. Despite having a “Starbucks sold here” cafe the coffee was TERRIBLE! If you find you like actual espresso and drinkable coffee- it’s well worth your trip to take a bike to Wake Up Coffee across from the Mosaic Museum.
Aside from these imperfections- we did appreciate the free sand toys and pool floats that guests could utilize. The front desk staff were friendly and helpful.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 4 日
Manikanta
Manikanta (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 21 日
J. Dewayne
J. Dewayne (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 18 日
Was supposed to be ocean view with balcony but I got parking lot and no balcony
Cindy
Cindy (6 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 9 日
Vernon
Vernon (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 17 日
JOHN
JOHN (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 10 日
Disappointing
Cameron
Cameron (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 8 日
Very nice stay! 10/10
Julie
Julie (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 8 日
Amazing! Very clean. Food at restaurant was better than surrounding restaurants. Very clean rooms!
Marybella
Marybella (3 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 5 日
Not really an oceanfront view
We booked an oceanview balcony room but the view was blocked by an architectural portion of the building. It should have been listed as an obstructed view. We were very disappointed. Otherwise, the room and resort were nice.
Valerie
Valerie (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 5 日
The good -
Lots of things to offer all ages. Happy Hour. Proximity to the beach. Bikes easily available and good quality.
The bad - Brown, mirky ocean water. Added $30/day cost.
Brian
Brian (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 1 日
Lovely property. Well maintained new hotel with comfortable suites in an excellent location right on the beautiful Jekyll Island beach
Laura
Laura (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 24 日
Loved the property. Everything was great
Including the food.
Gwen
Gwen (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 24 日
Lack of breakfast food
Enjoyed the hotel, breakfast went from 6-10. Stayed for 3 days when ariving at 9:15 each day the kitchen staff stopped making food as if breakfast was over. This happened everyday. More hotel gurmest showing up to eat with limited food. They also stop stocking milk.
I complained in which they had a discussion in the kitchen and began making more food and bringing out milk. Frustrating!!!
Why each day do they stop making food 45 min early??
Tim
Tim (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 21 日
Second time staying here. We love it !
Christopher
Christopher (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 19 日
Very happy
Madison
Madison (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 5 月 18 日
The place is horrible! Dog feces on carpet. roaches everywhere!
Heather
Heather (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 17 日
Bright, clean, very welcoming. Easy to navigate and friendly staff. We made it home base to explore all the bike trails on the island for two days.