Estuvo mejor de lo esperado, la atencion increible, la comida y bebida de muy buena calidad, solo un detalle acerca de la temperatura de la habitacion, tenian regulado el aire acondicionado a 24 grados, a veces estaba mas fresco afuera que dentro de la habitacion, no pudieron arreglarlo. Sugiero que lo establezcan al menos a 23 grados
Ricardo
Ricardo (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月9日
Hotel bonito quarto horroroso
Hotel bonito , comida restaurantes tematicos gostosa, buffet e drinks ok , quarto velho e horroroso , cheio de manchas , goteiras , cheiro de mofo , fiquem no privilege rooms ou va para outro hotel
SILVIA
SILVIA (6 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月17日
claudia
claudia (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月21日
Was ok
PATRICIA
PATRICIA (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月21日
ALFREDO
ALFREDO (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月20日
Edith
Edith (3 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月19日
maids went into my room and looked through all of my belongs. stole money i had hidden in my purse. the staff was not a lot of help. they say they need to do an investigation but did not accommodate me for any troubles . do not stay here. they also never gave us a tour of the property or helped us with any of our questions directly. we had to beg for bottled of water.
Mia
Mia (3 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月18日
Good property
Mayte Gonzalez
Mayte Gonzalez (6 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月18日
Katty Joana
Katty Joana (7 晚行程)
Orbitz 真實旅客評價
2/10 欠佳
2024年9月18日
Nelly Aelyn
Nelly Aelyn (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月18日
Service at Lobby bar was great! Service in the buffet, dinning area, restaurants was great also. Servers really did a great job cleaning up and serving water, coffee and drinks. Restaurant food was great, Steak house was awesome.
Spent most of the time at the beach as the pool needed to be maintained during the day, not just at night (ie. food floating in pool, wet napkins and food on the pool deck)
The check in was not good. Lots of people behind the desk but really nobody moving the people to get them actually checked in. There was a solid 25 minutes of no movement of people with a huge line up but at least 10 people behind the front desk that would work on a computer for a few minutes, then disappear to rooms behind. Management should have been dealing with whatever the issue was or at a minimum communicating to the 60 people waiting to check in what was going on.
Overall a good experience
Ian
Ian (4 晚友伴旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月17日
greta
greta (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月17日
It was a beautiful resort we went during a hot week but everything was nice great for families
Amanda Marie
Amanda Marie (8 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月17日
The staff and service were great. This was the second year in a row that I stayed at this resort.
Plenty of activities for children and adults. Had a great time at this resort.
Miguel
Miguel (7 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月16日
Excelente el trato, en la barra del lobby Johny, Miguel o Octavio fueron otra cosa y en la barra de la piscina Jessica, Carlos y Johan tambien.! Los restaurantes super limpios y deliciosos.! Recomendado si van en busca de descansar!
Irmalyd
Irmalyd (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月14日
We stayed at the Catalonia Punta Cana, we loved it, rooms very comfortable, cleaning lady very nice, bartenders very nice and enthusiastic, food was very good, drinks were great too....We've been in multiple resorts in Punta Cana and Bavaro, this one was a great choice!
ODEIDA
ODEIDA (3 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月14日
Needs improvement
Pablo
Pablo (7 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月11日
Beach is always covered with sea weeds would be better to keep it clean, beverages and food is always available which is convenient
Vitali
Vitali (7 晚家庭旅程)
Orbitz 真實旅客評價
4/10 一般
2024年9月11日
Mal servicio de la gerencia del hotel la habitación caía agua desde arriba y se reportó 4 veces y venían revisaban y nos decía que era el hombre de arriba que se estaba bañando y no hicieron nada asta que el cuarto día cayó mucha agua y entonces fue que nos cambiaron de habitación terrible la gerencia de este hotel los trabajadores muy atentos pero la administración no sirve para nada jamás volveremos a este hotel muchas gracias
Osvadis
Osvadis (7 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月10日
well, was terrible in overall... not service at all, the worse costumer services ever... no food no drink, no room services, they don't clean the rooms either change towels.
its dirty in the most areas in the hotel, and the rooms smells bad, not service at pool or beach we have to go to the bars make a long line to order
not words to describe this experience
Nylena
Nylena (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月9日
Rafael
Rafael (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月9日
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Yarah
Yarah (4 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月8日
No me gusto el trato de los empleados siempre tenían malas caras , el aire no funcionaba muy bien ,