We loved the hospitality of the staff especially Shraddha. Only critic will be that the rooms needs some updates like better plumbing.
Vinitha
Vinitha (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月7日
Shivanand
Shivanand (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年7月1日
Beautiful location and hotel, room staff was great but knocked on your door every day asking if you need anything. Room service messed up order but quickly fixed them. The service at the restaurant was below average because of the wait times and restaurant was empty. Cannot order different drinks at sky bar only set menu of 4 drinks, and could not get into the 2nd pool or restaurant because it was club access only. Spa was pretty but massages weren’t up to par. Transportation was easy and drivers friendly. Pools close by 8pm, did not allow drinks or food near it, and beach access was restricted for the week we stayed here. All the game rooms closed by 8:30pm also. I enjoyed my stay but do not think I’ll stay here again.
Stephanie
Stephanie (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月28日
Wonderful Stay at the Leela Kovalam
Amazing hotel, beautiful property. Service was wonderful. They truly spoil and pamper you here.
Sarah
Sarah (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月26日
Unavailability of uber services limited my mobility a little .
Other than that the stay was excellent .
Abraham
Abraham (3 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年6月21日
Rahul
Rahul (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年5月14日
Good
Ankitha
Ankitha (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年4月25日
Will stay again here
Parameswaran Nair
Parameswaran Nair (1 晚家庭旅程)
Orbitz 真實旅客評價
8/10 很好
2024年4月25日
Kenneth
Kenneth (8 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年4月19日
AJIT
AJIT (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年4月18日
As a solo female traveler, I found that restaurant staff had some issues understanding it and communicating directly. They will always ask is Sir joining? They will not care to ask my preference, etc. when a male cousin of mine joined for meal together they further will only come and just check with him. Even after giving two separate room numbers, they made one bill and put it on my cousins room first and had to ask a few times to make them understand.
Third day another female cousin joined and she was to share room with me and I had not told hotel about any one joining but they did give her my room key and moved her luggage in my room without my consent or checking with me. It was one of the worst Leela experience for me
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年4月10日
The Leela Kovalam is one of the best hotels I've ever stayed at. The hotel staff go over and beyond to make your stay and experience a very comfortable one. The dining experience is also fantastic where you get to savour local Kerala delicacies. This place is highly recommended whilst visiting Trivandrum.
NevilleN
NevilleN (2 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年4月6日
Chaotic and disappointing
Chaotic on arrival. Billing was a mess during checkout. Complimentary water bottles (the only available drinking water in the room) could not be opened the day we arrived. And the phone didn’t work so no calls could go through. And no safe in the room. Overall, disappointing.
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年4月2日
Lovely resort
Lovely resort and great food and facilities. Staff werre all really helpful. Beautiful location to relaxe and unwind.
darshna
darshna (6 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年3月4日
Beautiful property. A bit older, but well maintained. Great staff and service and food
Praimnauth
Praimnauth (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年3月4日
I cannot say enough good things about this gorgeous property! From the time we checked in, to our checkout, we were treated like royalty! The front office manager Reshma T. Made our entire stay very pleasant and was always available with a helping hand! A new intern by the name of Olivia brought a smile to our faces each time she greeted us warmly! The dining was amazing and the sightseeing around the property left us totally captivated! Kerala is truly God’s own country!
Anil
Anil (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年2月29日
It is a beautiful place the staff were amazing everyone were so nice made our stay perfect can’t wait to come back
Rita
Rita (6 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年2月24日
Tiny Beach
Very tiny beach. Harrased by beach staff members questioning our status as Leela's guests. Sea view is blocked by coconut trees
Rohini
Rohini (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年2月24日
NAGENDRA
NAGENDRA (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年2月18日
The location, the food and service are top class. Would stay there again. So many choices of nutritious, healthy and tasty vegetarian food in every meal. Walk to the beach is a bonus.
The staff are not being themselves when on the job; the customers and the upper management don’t seem to treat the hard working staff well; they are being treated like robots. This issue is not particular to this property but applicable to many other resorts.