Upon entering, I was not greeted. Haley, (I later found out her name), was working on the computer and just asked for my last name and credit card. I informed her that i booked through Hotels.com and presented my itinerary number.Haley was having difficulty and went to get the assistance of Brenda, (I found her name out when she answered the phone as she didn’t acknowledge me at all). I did tell them that there initially was 2 reservations but I canceled one and I called Hotels.com and verified that the cancelation had been processed. My reservation was found and I was checked in. There was no coutesy or pleasantries exchanged at all. It was awkward and uncomfortable. The room was below standards and was more like an hourly motel. I purchased Lysol spray and wipes in an attempt to sanitize the room myself. I purchased water to drink as well. I didn’t want to interact with the front desk staff by requesting water due to earlier interactions. I went to meet my grandson and upon return, (it was evening time), and dark, I had to go to the rear of the building near the dumpster to get to my room. There were several vehicles parked in the lot with people in them... just sitting in the parking lot. I rushed to the door as quickly as possible. I used the ironing board as a form of barricade. I didn’t sleep well between the loud A/C unit and concern for my personal safety.