We drove 8 hours, got to hotel and checked in. The luggage cart and the luggage helpers were no where to be found. They finally came out of their shack and told us only they can use the luggage cart and they don’t loan it out. Got up to our room unloaded luggage and went to the toilet only to find out there was NO toilet paper and had to call front desk to bring toilet paper. Sat there on the toilet waiting, called twice more, finally my wife went down hall looking for someone or a room open to get some. Ran into the second shift house cleaning manager and worker. They had a roll of toilet paper with them. Yay! Then we proceeded to explain it took at least 45 minutes! We showed them that the bathroom and the tub had not been cleaned and the bathroom floor was sticky. They apologized that the room was not cleaned before they assigned us the room. They quickly got supplies, cleaned the tub and mopped the floor. They were very helpful and efficient. Please recognize their professionalism!! Then last but not least,!!! We left clothes on hangars in the closet. We tried getting help with having them retrieved and the front desk and security and lost and found told us that they were BUSY! We called twice and got the same response, every one is BUSY! They woild not lend us any assistance in solving our problem.