Lovely hotel little bit disappointed I paid extra for a high floor room with a view,but all windows had a netting on outside due to works been carried out over all a nice hotel
David
David (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 7 日
Cleanliness Issues
Overall, this a decent in hotel but the cleaning staff are clearly letting it down. When going for a shower on the day we arrived we tried to use the rolled up rubber bath mat only to find it had several smears of excrement on it. The very fact that a cleaner rolled it up and didn't address it is beyond belief. We complained and they immediately replaced it.
After night 1, we went out and returned mid afternoon and noticed the cleaners had been in. Before we left in the morning we had left our towels on the floor expecting them to be changed. It was clear they had just hung them back up. Bed wasn't made and some rubbish next to the bin wasn't removed.
Really not what we expect from a Crowne Plaza or any hotel for that matter.
On a positive note everything else was really good but they have to get the cleaning standards improved.
David
David (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 7 日
Rosalind
Rosalind (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 6 日
Lovely omelettes for breakfast, good location
Ann
Ann (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 6 日
Nice hotel great location
The best helpful/friendly staff we’ve ever met in a hotel. Thankyou
The shower smelt awful we think it was the plug needed a clean
Yvonne
Yvonne (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 6 日
Relaxing night away
Louise
Louise (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 4 日
Tracey
Tracey (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 3 日
Claire
Claire (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 3 日
Good
Comfortable hotel, nothing special but it meets the neef
Stephanie
Stephanie (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 3 日
Mostly good but needs an update
Excellent service from reception and breakfast teams. Very helpful.
The hotel room was tired - artex ceiling, shower over bath poor pressure,cracked electrical cover plate. Also an annoying flashing smoke detector on the ceiling.
Bed was huge but only fair for comfort.
Breakfast very good except for the powdered scrambled eggs.
Graham
Graham (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 31 日
A perfect stay
Excellent service from all staff
Superb location for all amenities
Very comfortable rooms
Mike
Mike (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 31 日
Gail
Gail (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 30 日
I was lied too by the reception staff regarding an upgrade...booked 2 rooms ..said they upgraded one room but both rooms were thd same..
Paul
Paul (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 30 日
Average
Got given a room with an adjoining door not great! Room service pretty much missed us 1day apart from towels
Shower was a joke , in the bath an had to stand on the plug hole for it to reach you
James
James (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 28 日
Been to this hotel before and it’s always lovely. We were told however at check that we’d been given a free upgrade which we were thrilled about but when we got to the room we hadn’t. The room was still nice but that was disappointing
Beverley
Beverley (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 26 日
alison
alison (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 25 日
Excellent location from railway station.
peter
peter (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 24 日
Your hotel is convenient : it looks dark and depressing . The car park is awful .
The pillows were derply incomfortable, bed so so.
Breakfast was plentiful, not top motch. Too few staff really so delay between drinks and food .
So nothing to be entirely negative about but disappointing
Gayle
Gayle (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 24 日
Christopher
Christopher (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 23 日
Great location
Hotel is in good location. Check in was very smooth and helpful! Breakfast was fantastic with good selection and great service ftom gabriel.The only thing taht let this hotel down was the room. The bathroom was not very clean at all, white towels were all stained and stains all over the carpet. Compared to other IHG hotel tooms this was poor.
Dawn
Dawn (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 20 日
Lorraine
Lorraine (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 18 日
Pamela
Pamela (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 17 日
Location great, room was nice, however the shower wasn’t the best, breakfast nice. Enjoyed our stay