The check in and out process was exceedingly slow. It took at least 15 minutes to check out for each person once you got to the front desk. Because there was a line of about 7 people it took me an hour to check out. Check in also took a long time. They had to make copies of my passport and run my credit card three different times. Very antiquated system.
Heidi
Heidi (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月18日
BENJAMIN
BENJAMIN (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月12日
Stay far away from this hotel
Hotel is old, dirty and rooms are like a dungeon.
When they can't find a water line or electrical line, they just knock a hole in the wall, do what they need to do and leave the hole. Toilet flushing is a mess, bathroom are dirty. Always need to where flip fops if you shower.
john
john (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月6日
Staff always well informed, happy and helpful
mark
mark (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月27日
Tesoro rocks.
Always a pleasure.
Steve
Steve (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月25日
Excelente!!
Estefania
Estefania (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月25日
Victoria
Victoria (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月22日
MONICA
MONICA (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月22日
Ok stay, wrong room
When we arrived to check in, they told us they were booked solid, even oversold. They gave us a double room instead of a king room like requested. Then blamed it on us booking through Expedia, told us to book directly through hotel next time. Stayed 4 nights and they were never able to find us a king room of equal value of what we booked. That put a damper on our entire stay. However, our friend’s room was not available so they upgraded them to a full suite with 3 balconies. The rest of our stay was fine. It was all adequate, I wouldn’t necessarily say I was ever really happy with the service either. Aside from Alfredo at the pool, no one really cared if we were there. Alfredo was great!!!! We even noted in the booking that it was my 50th birthday!
Amanda
Amanda (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月20日
Nancy
Nancy (6 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月15日
Patrice
Patrice (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月12日
Luis
Luis (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月2日
Judith
Judith (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月22日
Kurt
Kurt (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月22日
Cliffton
Cliffton (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月22日
My stay was wonderful. Surprised to receive an upgraded room that was newly remodeled.
The property is always maintained beautifully and the staff always smiling. I recognized many of the same faces as years ago which is a good sign of a pleasant working environment.
Judith
Judith (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月11日
Valerie
Valerie (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月9日
sara
sara (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月23日
Tesoro is in the center of the Marina. Services and staff are amazing!
Kent
Kent (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月21日
The resort is Beautiful with an authentic feel, perfectly located in the marina close to EVERYTHING!! The Skypool and delicious food were special highlights to our stay!! Highly recommend an experience at Tesoro!!
Carnetta
Carnetta (5 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月21日
This hotel is all about the location, which is excellent. You are right on the marina with plenty of restaurants, bars and nightlife close by so there’s no need for a car. We were upgraded to a room with a view of the marina - the view was awesome! We used the pool and had breakfast at the terrace restaurant. The staff was very friendly and we appreciated the upgrade. We only stayed only one night but, wouldn’t have stayed any longer at this property because it felt rundown and was dirty. We had come from a beautiful resort to experience Cabos for a night. Ok for one night but, just pay more to stay somewhere nicer, if you’re staying for longer.