Holiday Inn Express & Suites Chicago West - St Charles by IHG

2.5 star property
St. Charles hotel with indoor pool and 24-hour fitness

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Chicago West - St Charles by IHG

Exterior
Property amenity
Suite, 1 King Bed, Accessible Bathtub (Communications, Mobility) | Premium bedding, in-room safe, desk, laptop workspace
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Experience modern comfort at Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel. Start your day with self-serve breakfast, stay active in the 24-hour gym or unwind in the indoor pool. With helpful staff and free newspapers to catch up on current events, guests have praised this hotel's attentive service.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Non-smoking
  • Laundry facilities
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • 24-hour fitness center
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Multilingual staff

Feel at home (6)

  • Free cribs/infant beds
  • Microwave
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
$95 nightly
The total price is $110
Nov 23 - Nov 24
Total with taxes and fees

Room options

Available filters for rooms
Showing 10 of 10 rooms

Standard Room

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(29 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 317 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(30 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 418 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible Bathtub (Communications, Mobility)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Sofa bed
Premium bedding
Blackout drapes/curtains
  • 355 sq ft
  • Sleeps 5
  • 1 King Bed

Suite, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Sofa bed
Premium bedding
Blackout drapes/curtains
  • 355 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Sofa bed
Premium bedding
Blackout drapes/curtains
  • 398 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Sofa bed
Premium bedding
  • 715 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
155 38th Ave, St. Charles, IL, 60174

What's nearby

  • Charlestowne Mall - 3 min walk - 0.3 km
  • Dellora A. Norris Cultural Arts Center - 3 min drive - 2.8 km
  • Arcada Theater - 7 min drive - 4.6 km
  • Kane County Fairgrounds - 10 min drive - 8.1 km
  • Geneva Commons - 11 min drive - 8.8 km

Getting around

  • Chicago, IL (DPA-Dupage) - 6 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 51 min drive
  • Chicago, IL (PWK-Chicago Executive) - 55 min drive
  • Chicago Midway Airport (MDW) - 70 min drive
  • Geneva Station - 14 min drive
  • Elgin National Street Station - 16 min drive
  • West Chicago Station - 16 min drive

Restaurants

  • ‪Portillo's - ‬10 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Chick-Fil-A - ‬2 min walk
  • ‪Panera Bread - ‬12 min walk
  • ‪Dunkin' - ‬15 min walk

About this property

Holiday Inn Express & Suites Chicago West - St Charles by IHG

Enjoy your visit to St. Charles with a stay at Holiday Inn Express & Suites Chicago West - St Charles by IHG. For a workout, you can visit the 24-hour fitness center or go for a morning swim at the indoor pool. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 83 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free self-serve breakfast on weekend mornings 7:00 AM–10:00 AM
  • Coffee/tea in a common area

What to do

  • Golfing nearby
  • Cross-country skiing nearby

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An indoor pool
  • At least 10% of profits reinvested in community & sustainability
  • No plastic drinking straws

Accessibility

  • Braille/raised signage
  • Elevator
  • Assistive listening devices available

Room amenities

Be entertained

  • 37-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • A damage deposit of USD 100 will be collected before check-in

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Saint Charles Inn
Holiday Inn Express Chicago West St Charles Hotel
Holiday Inn Express Chicago West St Hotel
Holiday Inn Express Chicago West St Charles
Holiday Inn Express Chicago West St
Holiday Inn Express Suites Chicago West St Charles
Holiday Inn Express Suites Chicago West St Charles by IHG
Holiday Inn Express Suites Chicago West St Charles an IHG Hotel

Frequently asked questions

Does Holiday Inn Express & Suites Chicago West - St Charles by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Express & Suites Chicago West - St Charles by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM.

Are pets allowed at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

Yes, there's free self parking.

What are the check-in and check-out times at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

No, this hotel doesn't have a casino, but Grand Victoria Casino (15-min drive) and Hollywood Casino Aurora (21-min drive) are both nearby.

What is there to do at Holiday Inn Express & Suites Chicago West - St Charles by IHG and nearby?

Have fun with nearby winter activities like cross-country skiing, and in warmer months enjoy a round of golf at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness center.

What's the area around Holiday Inn Express & Suites Chicago West - St Charles by IHG like?

Holiday Inn Express & Suites Chicago West - St Charles by IHG is a short 6-minute walk from Charlestowne Mall and 18 minutes' walk from Dupage Expo Center.

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Reviews

Holiday Inn Express & Suites Chicago West - St Charles by IHG Reviews

8.6

Excellent

8.8

Cleanliness

9.2

Location

9.0

Staff & service

8.8

Eco-friendliness

8.6

Property conditions & facilities

What guests liked

  • Breakfast options were very good and the offerings were excellent. (26 reviews)
  • Friendly staff provided great recommendations for restaurants and dining area had nice breakfast selections. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Bed
Location
Children
Desk
Shower
Restaurant
Lobby

Reviews

10/10 Exceptional

Great stay

Very clean well designed room and great custmer service
Jeff, 1-night trip

8/10 Very good

Clean rooms, friendly staff.
Jessica, 3-night trip

8/10 Very good

Hotel was cleaning
Joe, 2-night trip

8/10 Very good

I stayed here because it was convenient to a meeting that I had nearby. My room was clean and the bed was very comfortable. The Breakfast offerings good. If I am in the area again I would stay here.
Christopher, 1-night trip

6/10 Good

Every went well, just the pool was a bit dirty and Some type of sewer smell coming out of the bathroom.
Jocelin, 5-night trip

10/10 Exceptional

Stayed for local event - staff was super friendly and helpful, easy check in, comfortable room, and terrific free breakfast! Great value, very happy with stay.
Jean, 1-night trip

10/10 Exceptional

Great staff
Ann, 2-night trip

10/10 Exceptional

Excellent in customer services, great and very clean, smell goods. Clean rooms, bathroom very clean and big
sirih, 1-night trip

10/10 Exceptional

Great stay nice folks
Chendraca, 3-night trip

10/10 Exceptional

Beds are comfortable, coffee was good and decent breakfast Staff very friendly and accommodating. I would stay again.
Jo, 3-night trip

10/10 Exceptional

The hotel was clean. The breakfast offerings were great. And the staff were amazing.
1-night trip

10/10 Exceptional

Very nice staff
Kaylamarie, 2-night trip

8/10 Very good

The room was clean but we were on the end, so people going in and outside rattled our door through all hours of the night. Also, the shower was so slippery.
Alex, 2-night trip

10/10 Exceptional

I had a very positive experience staying at this hotel.
natalie, 4-night trip

10/10 Exceptional

Very clean, great breakfast and it was decorated so pretty for Christmas!
paul, 3-night trip

10/10 Exceptional

The staff were all fantastic! I would definitely stay here again.
Victoria, 3-night trip

10/10 Exceptional

Staff were nice and friendly I liked how they have the bagels in plastics bags. It makes it move personal
James, 3-night trip

10/10 Exceptional

Recommendations on areas to visi and dine in, friendliness of staff, and cleanliness of hotel.
Alexis, 3-night trip

10/10 Exceptional

Our room was clean and very comfortable!!
Barbara, 2-night trip

8/10 Very good

As expected
David, 4-night trip

10/10 Exceptional

Staff is really nice and very good customer service.
Linda, 1-night trip

10/10 Exceptional

The property was nice and very well kept. The staff was also friendly. The rooms were very clean and nice.
Rosie, 3-night trip

6/10 Good

We picked this hotel because it had an indoor pool that my grandchildren could enjoy. However, the pool was disgusting. Cloudy water with clumps of hair and unidentified substances flowing in it.
Christel, 2-night trip

10/10 Exceptional

Business quick stop

Front desk was smooth and helpful. Many not fake smiles. Very solid option for business travel.
Kristopher, 1-night trip

10/10 Exceptional

The hotel was clean and exactly as expected. The staff were friendly and helpful. The location was perfect, it was close to everywhere we needed.
Sarah, 1-night trip