the worst night I ever had. I asked prior the reservation a very quiet room : "Hello. Is it possible to get a very quiet room? For example last floor, and far away from the lifts ? Thank you very much." During the check-in, I repeated this, asking if they had the possibility to give my such quiet room. They were performing/acting like they are going to give me the very best room they ever have...
I got a room, in the basement, right under the restaurant (hearing every single movement the customers made, such as walking, moving tables, chairs, ...).
This room was very close to some swing doors, making a lot of noise having no soft stopper/closer on it. Everything was vibrating.
I don't even understand how this awefull room's location might be called as "quiet" room.
at 22.30, after having asked hardly, I get an other room "very very quiet", according to them (if it was the case, why not giving this one first ?). This was awfull.
Not to mention:
I am 1m86, and my feet were out of the bed ...
The AC Cooling can not be turned off.