Ice machines dont work on second floor, vending machines dont work on first floor,mold all over walls, stains on bed sheets covers, indoor swimming pool is advertised as heated and it was ice cold the time i stayed here which was 2 weeks than an additional day. Breakfast was the worst breakfast i ever had it was like plastic and felt like out dated products. Will not stay at compfort inn in the future this is not the way to operate any business.
FERHAT
FERHAT (4 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月30日
Skip this one
There was mold on the ceiling in the bathroom
and the floor was not cleaned before we arrived. There were nail clippings and hair in the bathroom, and I could feel particles of dirt on the carpet. I asked housekeeping to vacuum and they did. When I looked afterwards, they had not touched the dirt in the bathroom and the nail clippings and hair were still there. The workout room was completely dysfunctional. On the first morning,I asked if there was a fuse blown as none of the equipment was working. The desk person I spoke with about both the lack of vacuuming and dysfunctional equipment never apologized and did not seem to care. On the second day I asked again about the workout equipment and no one had done anything about it or told the next shift. Do not stay at this property.
Sarah
Sarah (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月6日
Anthony
Anthony (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月3日
We enjoyed our stay in a comfortable room & we’re glad to find a Mexican restaurant next door. The staff was great and the breakfast buffet was extensive. There could have been more light in the room and the water in the shower didn’t get as hot as we’d have liked, though the water in the sink got plenty hot. The location was convenient, so we’d consider staying there again.
Sean
Sean (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月30日
Good deal for the price
Olga
Olga (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月29日
Spotless clean. Friendly staff
dale
dale (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年11月25日
Diane
Diane (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月15日
I have no complaints
Alesha
Alesha (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年11月12日
The location is great, not too far from Downtown Cleveland. Nice Mexican restaurant next right outside.
3 Things I don’t like about it. There’s blood stain on our sheet as soon as we walk in. We only get 3 towels for 4 people. Our room didn’t get fresh towels on the second day for our 2night stay.
Mayrosan
Mayrosan (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月10日
Typical midwest quietness and restful.
David
David (1 晚浪漫旅程)
Orbitz 真實旅客評價
2/10 欠佳
2024年11月8日
My first room had a cockroach. When i walked into the second room there was a washcloth on the floor with a suspicious yellow stain. I didnt inspect further. My third room was fine, but after the fire alarm went off because someone was smoking weed I decided that im probably not going to stay there ever again. That's a shame, I've been staying there every year when i come to Richfield for work. It's definitely not the Hampton anymore and it shows.
Jennifer
Jennifer (4 晚商務旅程)
Orbitz 真實旅客評價
8/10 很好
2024年11月7日
It was a nice quiet stay
Sean Moby
Sean Moby (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月7日
Alesha
Alesha (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月4日
I Love It Here The Staff Is Awesome
Alesha
Alesha (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月31日
James
James (4 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月28日
Smelled like wet dog
The stay was ok, the hotel smelled like wet dog.
Sherry
Sherry (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月27日
Horrible hotel. They never cleaned our rooms even though we stayed for 3 nights. Asked for extra toilet paper and they gave us one roll even though we had 4 people in a room. Bed was broken and slanted - asked them to fix and they didn't. Drain in tub was clogged and wouldn't drain the water. Walls are so thin and can hear everything in the halls. Breakfast was horrible - scrambled eggs tasted like whip cream from a can. NEVER staying there or at any comfort Inn again.
nitin
nitin (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月27日
Great place to stay for my trail half marathon
Fatima
Fatima (2 晚友伴旅程)
Expedia 真實旅客評價
4/10 一般
2024年10月27日
The first room checked in was not cleaned; the second room was unlocked with latch jamming, hairs on the beds, toilet clogged. We only wanted a clean room to sleep for one night., disappointed ☹️
MINGZHE
MINGZHE (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月25日
Ravi
Ravi (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年10月25日
Front desk was not friendly nor personable. She checked us in but that was all. No mention as to location as to the lift.
Breakfast was needing caution as to old items & sour milk. When menu about sour milk we got an argument. Another person said it was sour yesterday
Ed
Ed (2 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月23日
It was easy and convenient. Only had a short stay but it was definitely more than adequate.