Ice machines dont work on second floor, vending machines dont work on first floor,mold all over walls, stains on bed sheets covers, indoor swimming pool is advertised as heated and it was ice cold the time i stayed here which was 2 weeks than an additional day. Breakfast was the worst breakfast i ever had it was like plastic and felt like out dated products. Will not stay at compfort inn in the future this is not the way to operate any business.
FERHAT
FERHAT (4 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月30日
Skip this one
There was mold on the ceiling in the bathroom
and the floor was not cleaned before we arrived. There were nail clippings and hair in the bathroom, and I could feel particles of dirt on the carpet. I asked housekeeping to vacuum and they did. When I looked afterwards, they had not touched the dirt in the bathroom and the nail clippings and hair were still there. The workout room was completely dysfunctional. On the first morning,I asked if there was a fuse blown as none of the equipment was working. The desk person I spoke with about both the lack of vacuuming and dysfunctional equipment never apologized and did not seem to care. On the second day I asked again about the workout equipment and no one had done anything about it or told the next shift. Do not stay at this property.
Sarah
Sarah (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月6日
Anthony
Anthony (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月31日
James
James (4 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月28日
Smelled like wet dog
The stay was ok, the hotel smelled like wet dog.
Sherry
Sherry (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月27日
The first room checked in was not cleaned; the second room was unlocked with latch jamming, hairs on the beds, toilet clogged. We only wanted a clean room to sleep for one night., disappointed ☹️
MINGZHE
MINGZHE (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月20日
Not the greatest, but fine overall.
Our stay was fine. The bed was very comfortable, but the hallways and room were just not very clean or guest ready. When asking the attendant a question, they gave blunt yes or no answers and were not very accommodating. The walls were incredibly thin, I could hear people in other rooms all throughout the night.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年10月12日
Convenient, cheap stay for Cuyahoga
Convenient location for Cuyahoga Valley NP! Very good quality for the price we paid.
Amy
Amy (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月4日
Great stay on our roadtrip. Comfortable & clean.
Jasper
Jasper (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月29日
Chelsea
Chelsea (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月29日
I've stayed in better economy hotels.
Our room was on the second floor. The elevator was malfunctioning (the door would close 1/4 of the way and then open over and over again. We had to walk to the end of the corridor with our luggage to find the stairs. The AC smelled terribly of mold. The bedding had black marks all over. 2 of the rooms lamps did not have light bulbs.
The tile floor in the bathroom was cracked and loose. The bathtub drain was clogged and wouldn't drain - would have had to stand in previous persons water, so we opted to not shower at all.*yuck*.
Breakfast foods offered were old hard boiled eggs, dried scrambled egg crumbs, under-cooked sausage patties swimming in some sort of broth and TINY coffee cups.
Suzie
Suzie (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月17日
Wonderful
Carmen
Carmen (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月17日
Quiet and clean..good value
Arthur
Arthur (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月17日
After changing rooms because an ice machine was screaming at us like it was going to blow up as soon as be depart the first elevator ride. Then getting stuck on an elevator on the third elevator ride, and then the toilet handle fell off in my wife's hand and breaking on its first use, and all this happening in the first hour of our stay, we left for safeties sake. We weren't going to take the chance of the fire alarm wouldn't work.
Expedia and Hotel refused to refund the stay.
We are DONE with Expedia.
We have never ever had a problem with any other booking agency over hotel condition
Robert
Robert (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月15日
Karen
Karen (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月15日
Iron not working , number of towels less than number of guests, elevator sounds like it will break anytime now. ROOM WINDOWs upto. Second floor facing
high walls. Below average comfort inn .
Breakfast is decent.
bhola
bhola (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月14日
No ice machine working on my floor. Accomodations were OK for the price.
David
David (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月14日
We enjoyed our short stay
Jeremiah
Jeremiah (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月14日
Kelly
Kelly (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月11日
This was a nice hotel to stay at.
Heather
Heather (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月8日
Matthew
Matthew (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年9月8日
It could be a very nice property but building maintenance is lacking along with thoroughly cleaning the rooms and providing clean towels. One of the dry towels looked like it was used to fix an oily motor part then thrown in the wash. No!!!!...it did not wash out well at all. Truly surprised at this location apparently they need good workers.
Matt
Matt (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月7日
Need to focus on housekeeping.
Tariq
Tariq (2 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月6日
We have stayed at Comfort hotels almost every time we travel. We were very disappointed in our last stay. Night one... requested extra pillows. Was told there weren't any... what? No pillows??? Suddenly some were available when I said I'd come down to the desk to get them. At 7 a.m. the cleaning staff were noisily wheeling their carts down the hallway waking up guests. The "eggs" served at breakfast were always cold. I was told to use the microwave. As we sat eating our breakfast front desk staff sat in the guest dining area with his phone on speaker talking to whoever. We were extremely disappointed in the staff and service.