Nice hotel in excellent location. The bar was nice and the valet was excellent with no wait at all when we left.,
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年11月25日
Will stay again
Loved this hotel. Friendly staff at check in and check out. Room was comfortable and clean. Valet parking was backed up so we used public parking (understandable since it was a big concert night). Not a big deal since we know the downtown area well. This will be our go-to downtown Memphis hotel going forward. Definitely prefer over the adjacent, well-known historical hotel for both price and comfort.
Meredith
Meredith (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月8日
Got in late when driving through on my way to Alabama, was able to eat dinner at the bar (full service later into the night). This is very downtown/central, as a woman traveling solo I used the Valet so I wouldn’t have to worry about parking. Getting breakfast in the AM was easy, small coffee shop downstairs with bits and bobs.
Jordan
Jordan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月1日
It was amazing , thank you.
Amelia
Amelia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月31日
Caroline
Caroline (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月25日
Weekend in Memphis
Front desk and valet were great. Bartender was SLOW and not very busy. All employees were very friendly.
Melinda
Melinda (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
Close to Beale Street
Great location to go to Beale Street! Not far from Sun Records too and across the street from The Peabody Hotel to see the ducks on display.
Christine
Christine (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
Great stay in downtown
This is a great place to stay. The room was very nice and comfortable. We didn't have hand soap or body wash, but when I asked for it they provided it in a timely manner. The location was walking distance to many things. The digital check-in process made things very easy. The staff was very helpful with everything including the valet service. I would definitely stay there again.
Lindsay
Lindsay (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月21日
Great great location walkable spots for meals and close to Beale.
Beds need to be replaced a little uncomfortable but the staff is absolutely wonderful friendly and kind
Kelly
Kelly (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月20日
For the most part the stay was fine. Rooms were not cleaned enough, dirt, hair and extra trash on floor where you don’t look or pay attention to. Dusting certain piece of furniture in room needed to be done. Most hotel employees were not too helpful with giving info to guest. Info you need to know too. A incident happened in restaurant/bar while I was eating and it was very disturbing and not handle properly. But definitely thought Valer was on top of it the whole time that I needed them.
Keri
Keri (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月15日
Disappointing Stay
We were about 3 hours early for check in. Our room was ready and we were charged $40 for early check-in
In 60 years of traveling I have never been charged for early check in. The hotel was practically empty.
There had been a flood from the 3rd floor down. Restaurant was closed, Very inconvenient. Only one elevator was working \. Luckily there were very few guests. We were told by other guests that they had been notified of the issue and given an opportunity to change their reservation. we were not extended that courtesy. We would have chosen the Hilton across the street. For the entire stay there were loud fans all over the lobby. Base boards were removed and laying on the floor. It was a construction zone.
On the last day the one remaining elevator was out of order. My 70 year old husband had to carry our luggage down 4 flights of stairs.
There was never a manager available.
Very disappointing stay.
Dana
Dana (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月15日
Trendy and Convenient to Beale Street
Excellent check-in experience. Eboni and her Staff were very accommodating, offered helpful local fare recommendations and were responsive when assistance was required. I really love the decor throughout. The lobby is a vibe and im sure can be a fun, trendy atmosphere for cocktails with friends or soon-to-be friends when their an event in town or at the adjacent baseball venue. Excellent proximity to Beale Street. No concerns with personal safety while walking the couple short blocks during the day and at night.
真實旅客
2 晚友伴旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月14日
Sherry
Sherry (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月30日
The room had a weird cologne smell. Housekeeping turned the room and there was no body wash, no tissues, and little conditioner. There was also a dirty rug with a sticky spot.
真實旅客
3 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2024年9月30日
Harry
Harry (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月18日
The hotel is very nice and most of the staff were great. They received a lower rating because the cleaning staff left our door open. We called the front desk to tell them and to notify them that we didn't get any new towels. Eventually 2 large towels were delivered, but nothing else was replaced.
Sherri
Sherri (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月17日
Perfect place to stay
Deron
Deron (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月16日
nice atmosphere.
Tory
Tory (2 晚行程)
Orbitz 真實旅客評價
10/10 完美
2024年9月15日
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年9月14日
Cindy
Cindy (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月13日
Kolten
Kolten (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月7日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年9月4日
Overall stay was good
Lamar
Lamar (3 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月2日
High on hospitality. Great service from the employees at the hotel. Linens were crisp and clean. Bed was comfortable.
Unfortunately the city was FILTHY. Garbage in the streets and a general grubbiness. The city needs to clean up, and it could be a gem! The streets outside smelled of human urine. (Not in the hotel’s control)
Had some maintenance issues but they were met with good attitudes and care from the staff. Would stay again, as it is a common stop/stay over on our way to see family.