Memphis International Airport (MEM) - 20 min drive
Memphis Central Station - 20 min walk
Restaurants
Flying Saucer - 5 min walk
Charlie Vergos' Rendezvous - 1 min walk
Hooters - 4 min walk
Huey's Restaurant - 1 min walk
Tamp & Tap - 3 min walk
About this property
Canopy by Hilton Memphis Downtown
Canopy by Hilton Memphis Downtown puts you in a great location, within a short 10-minute walk of Peabody Ducks and Beale Street. After visiting the 24-hour fitness centre for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Also, FedEx Forum and National Civil Rights Museum are a short five-minute drive away. Fellow travellers say great things about the helpful staff and location.
Languages
English, Spanish
At a glance
Hotel size
174 rooms
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 21
Check-out time is 11:00 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
No cots (infant beds)
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured covered on-site valet parking (USD 45.88 per night; includes in/out privileges)
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
Full breakfast is offered for an extra charge of approximately USD 9 to 15 per person
Pets
Service animals exempt from fees
Pet deposit: USD 75 per stay
Pets are allowed for an extra charge of USD 75 per pet, per stay
Parking
Covered valet parking costs USD 45.88 per night with in/out privileges
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Canopy By Hilton Memphis
Canopy by Hilton Memphis Downtown Hotel
Canopy by Hilton Memphis Downtown MEMPHIS
Canopy by Hilton Memphis Downtown Hotel MEMPHIS
Frequently asked questions
Does Canopy by Hilton Memphis Downtown offer free cancellation for a full refund?
Yes, Canopy by Hilton Memphis Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Canopy by Hilton Memphis Downtown?
Yes, cats and dogs are welcome. There's a charge of USD 75 per pet, per stay, and there's also a deposit of USD 75 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Canopy by Hilton Memphis Downtown?
Yes. Valet parking costs USD 45.88 per night.
What are the check-in and check-out times at Canopy by Hilton Memphis Downtown?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Canopy by Hilton Memphis Downtown?
No, this hotel doesn't have a casino, but Southland Casino Racing (9-min drive) is nearby.
What is there to do at Canopy by Hilton Memphis Downtown and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Canopy by Hilton Memphis Downtown?
Yes, there's an on-site restaurant.
What's the area around Canopy by Hilton Memphis Downtown like?
Canopy by Hilton Memphis Downtown is in Downtown Memphis, a short 7-minute walk from Beale Street and 9 minutes' walk from FedEx Forum. Travellers give top marks for the hotel's prime location.
Canopy by Hilton Memphis Downtown Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
8 November 2024
Got in late when driving through on my way to Alabama, was able to eat dinner at the bar (full service later into the night). This is very downtown/central, as a woman traveling solo I used the Valet so I wouldn’t have to worry about parking. Getting breakfast in the AM was easy, small coffee shop downstairs with bits and bobs.
Jordan
Jordan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 November 2024
It was amazing , thank you.
Amelia
Amelia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 October 2024
Caroline
Caroline, 2-night trip
Verified Hotels.com guest review
8/10 Very good
25 October 2024
Weekend in Memphis
Front desk and valet were great. Bartender was SLOW and not very busy. All employees were very friendly.
Melinda
Melinda, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 October 2024
Close to Beale Street
Great location to go to Beale Street! Not far from Sun Records too and across the street from The Peabody Hotel to see the ducks on display.
Christine
Christine, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 October 2024
Great stay in downtown
This is a great place to stay. The room was very nice and comfortable. We didn't have hand soap or body wash, but when I asked for it they provided it in a timely manner. The location was walking distance to many things. The digital check-in process made things very easy. The staff was very helpful with everything including the valet service. I would definitely stay there again.
Lindsay
Lindsay, 2-night trip
Verified Hotels.com guest review
8/10 Very good
21 October 2024
Great great location walkable spots for meals and close to Beale.
Beds need to be replaced a little uncomfortable but the staff is absolutely wonderful friendly and kind
Kelly
Kelly, 2-night family trip
Verified Hotels.com guest review
6/10 Good
20 October 2024
For the most part the stay was fine. Rooms were not cleaned enough, dirt, hair and extra trash on floor where you don’t look or pay attention to. Dusting certain piece of furniture in room needed to be done. Most hotel employees were not too helpful with giving info to guest. Info you need to know too. A incident happened in restaurant/bar while I was eating and it was very disturbing and not handle properly. But definitely thought Valer was on top of it the whole time that I needed them.
Keri
Keri, 3-night trip
Verified Hotels.com guest review
4/10 Fair
15 October 2024
Disappointing Stay
We were about 3 hours early for check in. Our room was ready and we were charged $40 for early check-in
In 60 years of traveling I have never been charged for early check in. The hotel was practically empty.
There had been a flood from the 3rd floor down. Restaurant was closed, Very inconvenient. Only one elevator was working \. Luckily there were very few guests. We were told by other guests that they had been notified of the issue and given an opportunity to change their reservation. we were not extended that courtesy. We would have chosen the Hilton across the street. For the entire stay there were loud fans all over the lobby. Base boards were removed and laying on the floor. It was a construction zone.
On the last day the one remaining elevator was out of order. My 70 year old husband had to carry our luggage down 4 flights of stairs.
There was never a manager available.
Very disappointing stay.
Dana
Dana, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 October 2024
Trendy and Convenient to Beale Street
Excellent check-in experience. Eboni and her Staff were very accommodating, offered helpful local fare recommendations and were responsive when assistance was required. I really love the decor throughout. The lobby is a vibe and im sure can be a fun, trendy atmosphere for cocktails with friends or soon-to-be friends when their an event in town or at the adjacent baseball venue. Excellent proximity to Beale Street. No concerns with personal safety while walking the couple short blocks during the day and at night.
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
2/10 Poor
14 October 2024
Sherry
Sherry, 1-night trip
Verified Hotels.com guest review
6/10 Good
30 September 2024
The room had a weird cologne smell. Housekeeping turned the room and there was no body wash, no tissues, and little conditioner. There was also a dirty rug with a sticky spot.
Verified traveller
3-night business trip
Verified Hotels.com guest review
8/10 Very good
30 September 2024
Harry
Harry, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 September 2024
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 September 2024
Kolten
Kolten, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 September 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 August 2024
Latoya
Latoya, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 August 2024
Property was nice and convenient! The staff was lovely and our room was pleasant. Comfy bed and bathroom was clean and really nice.
Brian
Brian, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 August 2024
Amanda
Amanda, 5-night business trip
Verified Hotels.com guest review
8/10 Very good
23 August 2024
Karen
Karen, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 August 2024
Great location
It was perfect for the one night we stayed there. Very clean and up to date. Good location for the center of downtown.
Tina
Tina, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
21 August 2024
Probably the worst hotel I have stayed in in over 20 years of travelling to the USa. We do road trips 6weeks a year and stay 1-3 nights at different locations so to say this is the worst. It was dirty, mould on the air con, cupboards hands n off or no cupboards at all floor all ripped up. Pool was dirty, the lobby was like something out of the tower of terror. Avoid at all costs I have stayed in a motel6 that is better