Last month, I booked two rooms of the Ibis Hotel located at Princess Street, Manchester. When I arrived at night on 13 July 2019, the receptionist told me that there’s no room for my family due to their technical problems of online booking. He told us there’s no alternative but move us to another hotel at Portland Street. Since it was about 11:30 pm, we had no choice at all. We had to carry our baggages back to car and drove there. All along, there was no assistance from the hotel. The attitude of the staff made me feel that it was my fault. I was sorry to my family and such experiences had really ruined my holiday mood. I would like to lodge a serious complaint here.
CHUNG HAU
CHUNG HAU (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 25 日
Esa
Esa (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 24 日
Iva
Iva (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 18 日
All was well until you try to watch anything on tv using phone (cast) or internet - tv doesn’t connect on internet (room 219).
My view is the street and it can be loud on night time because theres a pub nearby but it settles down.
Room is clean and very comfortable bed and pillows. The temperature of the room were just right.
Staffs are very friendly and helpful. As a solo female traveller, I felt safe staying at this hotel.
Azeilrenn
Azeilrenn (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 16 日
Lorraine
Lorraine (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 16 日
Hava sıcaklığına bağlı ısıtmanın çalışması gerekiyordu ama çalışmadı. Temel düzeyde yeterli, temiz bir odaydı. Başka bir hizmet talebim olmadı.