Bugs in the room and in the bed. Room and bathroom was dirty, especiallythe shower.
The hotel also had the nerve to charge my credit card before I and my other family members checked in that day. The credit card on file was just for the hold of the rooms. I had 3 rooms, and each family member was going to check in and pay with their own card. They would not change it when we checked in. Terrible customer service and not a good, reputable business model to not follow the policy of "pay at hotel" at the time of arrival. Just a terrible experience and I would never stay there again and would definitely not recommend!
Deana
Deana (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 19 日
Just okay
Musty smelling, dirty grout in bathroom SO outdated! Beds were comfortable! No washcloths
Marianne
Marianne (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 17 日
Bathroom issues
Our room had an odd smell. Went into the bathroom and the bathtub/shower was moldy and chipped. Looking up, the ceiling had clearly leaked and there were large brown spots. Immediately requested a new room and staff were very accommodating. New room was much better. Clearly renovated but shower still had mold spots at the bottom.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 20 日
Patricia
Patricia (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 1 月 18 日
Alvaro
Alvaro (5 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 12 月 28 日
The staff was professional, the outer door t the building wasn't locked, and the room wasn't vacuumed very well.
Gen
Gen (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 2 日
It appeared to be a slow weekend at the hotel as we did not see many other guests. The staff was friendly and the room was clean and comfortable. Standard breakfast was included.
John
John (1 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024 年 11 月 16 日
Cleanliness. Old bathroom fixtures. Shower wasn't cleaned properly.
Richard
Richard (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 14 日
William
William (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 11 月 8 日
It was good
Dixie
Dixie (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024 年 11 月 7 日
The hotel is old and dated. Nevertheless, the room was quiet and the bed was comfortable.
James
James (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024 年 11 月 3 日
Old & dated which is ok but dirty walls, floor, light switch etc. Needs better cleaning. And breakfast offerings poor.
On a positive note, beds were comfortable and it was quiet.
Susan
Susan (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024 年 10 月 28 日
Our room was nice enough, but the shower was barely warm.
Carrie
Carrie (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 10 月 22 日
Gregg
Gregg (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 9 月 29 日
Flies everywhere, we managed to swat and kill 8 but there were still a few more. The room was clean on the surface but could definitely use a deep clean (shampoo the stained carpets, clean baseboard, etc). Very old and outdated, could use a remodel to freshen it up.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024 年 9 月 8 日
Chris
Chris (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 9 月 2 日
Absolutely terrible, room had some sort of red dripping stain from ceiling, floor in bathroom was filthy. We only stayed one night of our three booked nights. After I checked out… I noticed a new charge on my card for an additional $ 155.00 , which no one could explain! Pay a few more dollars and stay somewhere else!!!
Andre
Andre (3 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 8 月 30 日
We were there 4 days and never got our room cleaned or towels refreshed, or sheets changed - however, the Italian restaurant in the hotel was fabulous -
Sarah
Sarah (3 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024 年 8 月 30 日
It was dirty w mold around the tub & floors dirty and debris on floors
Barbara
Barbara (6 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 8 月 29 日
The staff was super nice but the deoderizer they used was so strong my eyes and nostrils were burning.