This hotel was not a good experience. Our room was not clean, there was still garbage in there from the last person, it had not been dusted, there was hair (not from any of us) stuck in one of the beds and all over the floor, as well as hair ties. The floor had not been vacuumed and there were burn holes in one of the bedding sets. There were only two towels for 3 adults. We also had to ask for towels to even use the pool. We then asked for extra towels for our room, three times and we were told they would bring them up to us and we never received them. While trying to ask for the towels the first time, we were ignored at the front desk by a person who had their earbuds in. While that employee ignored us, another was just sitting in a chair listening to everything and did not offer to help. Unprofessionalism, and lacking in cleanliness. Very disappointed seeing as though we generally only stay in Best Westerns and never have any problems.