Staff was great on check-in. Our room wasn't quite ready, so we were given drink vouchers. As it turned out the room was ready less than 10 minutes later, but we still enjoyed the free drinks.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 4 日
Sibane
Sibane (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 24 日
James
James (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 12 日
Michael
Michael (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 26 日
Beautiful, clean and safe
We had the best stay at this beautiful hotel! The staff went out of their way to help us whenever we had questions or needed assistance! The beach shuttle service was great but it was an easy ten minute walk from the hotel so we walked back from the beach. The hotel is within walking distance from many great restaurants and coffee/bakery shops.
Brenda
Brenda (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 25 日
Bien ubicado
Bien ubicado, con restaurantes cerca, un supermercado enfrente y servicio de playa.
Gustavo
Gustavo (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 25 日
Beth
Beth (4 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 25 日
Ed
Ed (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 1 月 20 日
真實旅客
5 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 13 日
Super staff
We stayed at the Double Tree by Hilton, San Juan to relax and explore before joining our cruise ship. The Hotel provided an excellent base from which to visit the beach by shuttle bus and for taxis into the old town. The staff were excellent and the hotel was very good but we often found the air conditioning a bit chilly for us and the colour scheme lacks a wow factor. The staff recommended Bebo’s as a place to eat, just round the corner. It was excellent to eat there - a busy place!
Philip Stephen
Philip Stephen (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 12 日
Beth
Beth (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 11 日
Best Vacation Ever
Property was very close to the beach and the staff was super friendly and professional
ANDREW
ANDREW (8 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 1 月 2 日
Fei
Fei (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 2 日
Muy buen servicio a los huéspedes.
Miguel
Miguel (3 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 1 月 2 日
Chris
Chris (4 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 1 月 1 日
Would not recommend staying here
For the price you pay for this property, more is expected. Lack of attention to guest room readiness and cleanliness. Murphy bed had hair on it, sheets were changed on request but definitely makes me doubt if room was actually cleaned. Conditioner bottle was empty. pool area too small for the property.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 1 日
It was beautiful
Reshma
Reshma (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 31 日
The hotel stay was amazing. I will definitely stay here again.
Frederick L
Frederick L (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 29 日
Conveniently located close to the beach, dining options and other local attractions..
Rebecca
Rebecca (7 晚家庭旅程)
Orbitz 真實旅客評價
10/10 完美
2024 年 12 月 26 日
Carlos
Carlos (4 晚行程)
Orbitz 真實旅客評價
10/10 完美
2024 年 12 月 26 日
The entire staff at the Hotel was very polite and considerate! Thank you everyone!
Nasir
Nasir (5 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 12 月 25 日
POOL DIRTY! NEVER SOMEONE AVILABLE AT THE FRONT DESK. ALWAYS SOMETHING WRONG WITH ACCESS CARD FOR PARKING GETTING IN AND GETTING OUT, NO ONE CARES!!!