One jacuzzi didn’t work.
In the past at night I would get special things Like a cookie or hot coco. That no longer happens. The maid would come way too early. Like 8 am. And wake me.
The tea service in the room was great. The soda choice in the fridge was not enough. Only one ginger ale
Michael
Michael (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月27日
Best Aspen hotel imo
Amazing staff on par with some of the best hotels in the world. Rooms are as expected in a top tier property.
Daniel
Daniel (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月27日
Enjoyed the dining, the staff were very friendly and helpful. The location is central Aspen so perfect for our visit.
Paul
Paul (2 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月24日
Be prepared to pay top dollar for everything. Only water was complementary. Other high end hotels in the area do not nickel and dime to the same extent. Trust me, I can afford to pay ridiculous prices but it does taint the experience.
Marsha
Marsha (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月21日
Rick
Rick (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月10日
The staff was exceptionally kind and helpful.
Becky
Becky (5 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月23日
Jason Elkin
Jason Elkin (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月12日
The staff👍🙏
Gil
Gil (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月2日
Everything in Aspen is always great. You cannot go wrong with the food. However, they do not have late night deliveries in this town. Hotel Chan is decorated with the most beautiful taste. No detail has been overlooked. We really enjoyed our stay. And the breakfast was really amazing too. Five stars from me.
Soha
Soha (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月4日
Checking out needs some care. They double billed however they were quick to fix it so thank you
Harriet
Harriet (8 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月25日
Pedro A
Pedro A (5 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年7月17日
Corey
Corey (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月14日
Most beautiful property in the Rockies
It is an outstanding property; I am amazed by every detail and every corner of this extraordinary hotel.
Raphael
Raphael (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月9日
Richard
Richard (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月20日
Tim
Tim (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年4月9日
Great hotel!!!
Marisa
Marisa (6 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年4月7日
This is a very classy establishment.
Tom
Tom (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年4月7日
We liked the hotel and employees. The room was good, dog friendly is great.
The only thing I didn’t like is the light pours at the bar.
Charge more and give people a real drink.
Michael
Michael (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年4月6日
Best Hotel in Aspen
Everyone at Jerome made sure our stay was memorable, the staff payed attention to every detail. We had such an amazing trip and cant wait to be back.