Air conditioner of our room is not working, automatically ON and OFF. So we changed our room, same problem in the second room and the door cannot lock well. On the second night, we can't use the room key to open our room, same problem for our neighbour. We came down to the concierge but no one's there. We wait for about 10 mins, it's really bad. Shower is bad, with low water pressure. No tissue paper provided, won't come back again.