Staff was great and hotel was very clean. The breakfast was good, lots of options and everything was kept warm. They had staff making sure options were staying stocked on a busy weekend. Some cons - I had a room with a roll in shower because it was all that was left, and it wasn’t that well designed. Clearly they skimped on the construction because the water didn’t drain in the drain it just spread over the entire bathroom floor, so they definitely didn’t angle/grade it properly. The shower water also didn’t get hot, just lukewarm, but for a one night stay it was fine. The do-not-disturb door hangers don’t stay on the door. Small things typical of a chain hotel, I probably wouldn’t stay here on my honeymoon but for business or just a casual trip it’s perfect. My 5-star standard is the Hay-Adams, and I’d usually rate a good chain 3 stars, but they really have their act together at this location. Highly recommend