Very spacious and tastefully decorated property with absolutely stunning views. Staff friendly and welcoming but very disorganised. Despite requesting an airport pick which was confirmed a week prior and also a few days before my arrival, I had provided my name, flight number and arrival details, there was no one go pick us up at the airport. The forgetfulness continued....no privacy screen in the room, so the adjoining balcony which is used by any and everyone, we could be viewed into our room. I had to ask twice for a privacy curtain to be provided as when initially raised after entering the room, this was forgotten. The room should have been checked prior to ensure this was installed. Food choices unavailable due to a film event the day we arrived (that we were not informed of), so we were provided with some of the evenings dinner which was partially raw. Was assured this would be collected from the room as the dining area was unavailable, After a few hours spent away, we returned to find the leftovers still in our room with the smells permeating the room....someone forgot to remove it. Following day, after leaving for the day and placing all dirty towels on the bathroom floor, returned to find it in the same way....maid had been to fix the beds but 'forgot' to enter the bathroom!! Breakfast was the biggest let down, the complimentary breakfast was non existent. Just cornflakes, cows milk and miniscule portions of fruit. After 6 days and still not replenished, terrible.
