The service was exceptional. On the second morning I was woken by the sounds of construction taking place in the room above mine. It went on for hours. When I informed the staff at reception, with my permission they moved my things to a suite while I was out. I was traveling alone so the suite wasn't essential, but I appreciated the gesture. All of the staff was very kind and welcoming. A steak ordered from room service at 2 AM exceeded expectations. A great experience overall.
Eli
Eli (4 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 29 日
Superb
Heath
Heath (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 27 日
Service was outstanding and the property was beautiful.
Bruce
Bruce (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 19 日
Noah
Noah (1 晚行程)
Orbitz 真實旅客評價
10/10 完美
2025 年 2 月 13 日
Nina
Nina (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 27 日
Good
Peter
Peter (4 晚行程)
Ebookers 真實旅客評價
10/10 完美
2025 年 1 月 12 日
Sandra
Sandra (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 30 日
Excellent location, beautiful property. Staff are fabulous from arrival to departure. Great bars and restaurants. An Armagnac lovers dream .
John
John (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 28 日
Travis
Travis (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 10 月 28 日
Trudy
Trudy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 10 月 11 日
Amine
Amine (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 9 月 29 日
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024 年 5 月 19 日
Ana
Ana (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 4 月 10 日
Great hotel, great location. Awesome bars. Friendly staff.
Pantea
Pantea (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 4 月 1 日
Maria
Maria (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 3 月 24 日
John p
John p (4 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 3 月 17 日
We had paid for two rooms which were £900 a night, one for ourselves and then one for our friends
We arranged for gifts upon your arrival of our close friends when we booked in. Unfortunately we were booked in wrong rooms which spoilt the surprise
Matters went from bed to worse when we were going back to our room to be checked in and the lift broke down and we were stuck in the lift
Admittedly this could happen to anyone unfortunately, my wife has just had a knee replacement and we acted then walk back up three flights of stairs
At £900 a night for each room we did expect breakfast. However, this wasn’t included so we did pay extra for the breakfast
We noticed other guests in the room will be offered refills of coffees and extra extra food. Yet we were ignored for some reason.
The evening manager who came on duty after we can play in about our room being next to the extractor fans did manage to change rooms for us. He put a lot of effort in. Can’t remember his name but he was an Irish guy
Haven’t stayed in many hotels in the Mayfair area or five star. This one proved to be quite disappointing.