貝斯特韋斯特加特林堡河濱修爾住宿酒店 - 加特林堡

We booked this hotel for it's location near the Park and it's walkability around Gatlinburg. The hotel itself is pretty run down, with many opportunities for repair and upgrades.

Stayed in a king suite for 4 nights. Lots of space and felt like a large studio apartment! Staff members were super nice and helpful, especially Devan! The room was clean and comfortable. The only problem if you call it that, was that the refridgerator didnt get too cold. The view from the balcony was perfect! Overlooking a "babbling brook" so to speak, alot of time was spent on the patio relaxing and listening to the water! I do wish there were dividers between the rooms on the patio, a small table, and chairs that werent quite so low. Overall, it was a good stay and we plan on returning again soon!

They handled the Covid 19 regulation to the T. Went to the desk for supplies several times. Always had what you wanted with a smile. One clerk suggested where to eat and it was delicious . We’ve stayed there many other times always the same good service .

Large room but service was horrible, room wasn’t very clean , and don’t expect to get in room before 3 , they had one person to clean rooms an weren’t getting rooms ready in time for check in

When I arrived at around 2am the front desk person Christ was super sweet, welcoming, funny, and helpful. Hotel was very comfortable and chill atmosphere. Definitely would stay here again if I was in the area

It was an amazing trip. My entire family loved it and the room was perfect size for 2 teens, 2 adults and 2 toddlers.

The toilet was backed up and all that was done was I was handed a plunger covid or not that was unexceptional wish the pool had been open and the first night there wasn’t no parking

The SMELL. It was awful from the minute we walked in to the time we left. I never leave reviews, but this one was necessary. We then turned on the AC and it also smelled musty and gross. The windows had streaks and looked like they haven’t been cleaned in a year. There was a spider webs all over the balcony (which is a shared balcony with 3 other rooms) so no privacy. The “free breakfast” was a granola bar and a banana. The blankets had spots on them. We travel a lot and stay in cheaper hotels, but we paid a little more for what we thought was going to be a decent hotel $90 after tax for two queen beds” and this was by far the worst. seriously didn’t want to touch anything. We would have went somewhere else, but with it being memorial weekend there wasn’t anywhere to go, and it was raining so camping wasn’t an option. There was half used toilet paper rolls in the bathroom and the bathroom floors and corners were dusty and had spider webs. I’ll take a CLEAN $50 old motel over this any day.

Had a great time. Big clean rooms and comfortable bed.

Booked a night on our way home from failed vacation due to covid19. Hotel was clean, staff was friendly. Disappointed in not being able to get breakfast. For out of state travelers trying to make their way home due to the shut down, and alot of other businesses being closed, the no breakfast was an inconvenience, when it was advertised as part of the perks of booking with this location. Great scenery surrounding this location.