We didn't get to stay here, Pablo from RSCPP was awesome, but the front desk was a far as we got.
You are not listening. Hotels.com botched this reservation and cancelled it without telling us. We had to go to a different hotel and missed valuable time with family. Waited over 30 minutes with hotels.com on the phone and got a lousy $100 credit. My time is way more valuable than that.
Completely ridiculous. If you care, get on the phone and call me 949.355.4950 and refund my weekend.
Jeff
Jeff (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 14 日
Danielle
Danielle (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 14 日
Thank you, Miss Yu at front desk
Great experience and wonderful stay. Had some issues at the beginning. Front desk representative, Miss Yu helps to fix everything and turn the negative energy to extreme positive. Overall, really enjoyed the four days in this hotel
Zhonghong
Zhonghong (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 13 日
Edward
Edward (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 8 日
We enjoyed our stay, however...
We enjoyed our stay, however, the toilet was very low to the floor, which we dealt with, AND, after drying off with "clean" towels two different days, an occupant noticed brown stains on the towels he used. Which totally grossed US out.
jeff
jeff (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 5 日
Ashley
Ashley (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 1 日
Joe
Joe (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 31 日
Mindy
Mindy (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 22 日
Edward
Edward (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 21 日
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 19 日
Richard
Richard (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 17 日
Marc
Marc (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 16 日
wonsuk
wonsuk (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 10 日
Elegant stay
This is such a classy hotel, always a treat to get to stay here. The staff are extremely professional.
Emily
Emily (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 9 日
day trip
ac worked but was weak, didn’t go below 72 and it was very hot out. Some outlets and desk lamps not working. Otherwise good stay