Overall, the stay was great! Everyone was very nice and accommodating. The bar and lobby area were amazing. Location everything! The views from my corner king room were stunning and made everything worth it… I was a little disappointed with the dated and plain condition of the room itself. It was my first time staying at a Ritz and I guess maybe I was expecting the best room ever.
Erin
1 晚行程
10/10
真實旅客
2 晚友伴旅程
10/10
Dustin
1 晚行程
10/10
Dustin
2 晚行程
4/10
My husband and I are very casual people. When on vacation we dress for comfort not buisness. We had one of the best suites the hotel offered. We couldn't dine at the hotel because we only had casual clothes. My tennis shoes, shorts and top were Louis Vuitton. Not throwing money out there but I was wearing over 6k in clothes and shoes and a 70k presidential Rolex, I was wearing more than the people who refused us service probably made in a year. I get having a dress code but this hotel is in such need of a makeover to even have a dress code. The carpets are so stained it was repulsive. One security gaurd blocked the door to the hotel and wouldn't let us through. He asked can i help you and we said no we are just going to our room and he literally said "you have a room here?" Just because my husband was wearing nike wind pants and a nautica t-shirt. Four seasons it is for me i have never been treated with anything but respect there.
Tommy
2 晚行程
10/10
John
1 晚行程
8/10
QUINTESSA
1 晚行程
10/10
真實旅客
4 晚商務旅程
10/10
Chris
1 晚行程
10/10
Raul
2 晚行程
10/10
Great customer service , this place is beautiful and so clean
Elizabeth
1 晚行程
10/10
Beautiful lobby
Babar
1 晚行程
4/10
The head rest of the bed was dirty and sticky..we asked to get it cleaned. Never happened so we cleaned it up ourselves. The water pressure was so poor, you could not take a shower properly. We asked drive to open a water pressure and never got fixed. Would not stay here again.
Saquib
2 晚家庭旅程
10/10
Everything was excellent. Service staff and guest services were more than accommodating to everything we needed. We arrived to celebrate Valentine's Day and of course the Eagles parade. Shopping at Macys and enjoying the Wanamaker organ.
Lee
2 晚家庭旅程
10/10
Anthony
1 晚行程
10/10
Michael
3 晚行程
10/10
Amazing THE PLACE TO BE
Anoop K
1 晚商務旅程
10/10
Darrin
2 晚家庭旅程
10/10
The hotel was amazing. From the Valets to the front desk I was impressed. If I could change one thing I would ask for the bartenders to more responsive to the guests. They were a bit standoffish and not what I would have expected from this caliber of hotel.