阿里格科蘇梅爾全包酒店 - 科茲美島

Beach and facilities were great! Service was great. Beds were not very comfortable and buffet food was horrible. Mexican and Italian restaurants were nice. All in all nice resort excluding the buffet food. We did enjoy the exclusive lounge for premium guests for breakfast and afternoon drinks.

Wifi was promissed on my “premium room” reservation to be available ALL THE TIME and wifi wasn't available to me until the 4th day of my stay. When I finally got it, its was only available in certain areas such as the lobby and restaurant (not available in my room). The “premium room” is not so premium, breakfast didnt have enough food variety and snacks where available only for a couple of hours (not when hunger strikes usually). The “premium room” had the same characteristics/ammenities as the basic one. (We thought by paying for a premium room we would get a bigger one) they are all the same!!! My sister who payed less money for a basic room ended up getting a better location than mine and to top it off she had WiFi everywhere and all the time since she got to the hotel. My daughter left her shoes at the pool and when we got back they were not there and nobody could help us at the lobby... they just apologized for the inconvinience... after that we didnt feel safe.

The food was terrible, really terrible. No room service and they only had 3 restaurants on the property. They always had one closed and you had to get reservations for the other two. One restaurant only seats 20 so very limited.

We selected this note because of its kids Pool. Our three year old was very happy playing in there. Well maintained and safe. The other pools were also very enjoyable, warm and not to deep to be able to play with them. Very friendly staff and decent food