When check in, the lady in the counter is not nice. She even didn’t tell us where the breakfast is and the breakfast time. Besides her, every staff is friendly.
CHUN
CHUN (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2018 年 8 月 31 日
a good hotel in blue mountain
Some working members had bad attitude.
Powen
Powen (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2018 年 7 月 7 日
Nice area, very quiet and relax. However the hotel looks very tired.
thomas
thomas (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2018 年 4 月 9 日
Relax
Very nice to stay in Fairmont resort for our holiday.
真實旅客
1 晚行程
Expedia 真實旅客評價
6/10 不錯
2018 年 4 月 5 日
浴室簡陋,小孩洗澡不方便。Cp值不高
YAHUI
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 31 日
Shane
Shane (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 31 日
Gavin
Gavin (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 29 日
Lovely hotel. Rooms perhaps don’t do it justice
wayne
wayne (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 24 日
Steven
Steven (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 23 日
Lovely location and common areas were great. Great facilities too but we didn’t use them. Rooms could do with an upgrade. Staff were friendly and amenable.
Margaret
Margaret (2 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 8 日
Jennifer
Jennifer (4 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 5 日
Micca Shilette
Micca Shilette (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 5 日
Steven
Steven (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 30 日
Checked out a night earlier due to Hotel Power Cut
It was not the best Hotel experience to begin with as we had to wait at least 2 hours to check in.
For the price however it certainly was not value for money as the rooms were not of a high finish...
However what made this quite horrible was that on the evening before our scheduled check out, there was a black out in our room and we were left sitting in the dark for hours. Finally, we decided to check out that very night, one night earlier than scheduled as home was only a 2-hour drive away and we felt this was preferable to sitting in the dark with no power! Of course we departed feeling somewhat short changed....
IAN
IAN (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 26 日
Martin
Martin (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 21 日
Enjoyable but disappointing
The rooms were "well loved". Not exactly premium, but the staff were proud of their cleanliness.
Even though there were three restaurants each evening, we couldn't get a reservation for our third night (during the afternoon of our third day) as it was fully booked. It would have been nice if we had been told on night one or two to ensure we had our booking arrangements in place for dining on night three. We didn't eat at all in the restaurants, pretty as they were, as resort guests don't get any discretionary seeting
Amanda
Amanda (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 17 日
Check in was slow and had a line out the door - took 25 minutes to wait
Buffet was poor - food was cold not value for money
Atmosphere was loud and hectic
Rubbish and room service trays in the hallway overnight
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 13 日
Not quiet on weekends
This property has reinvented itself as a family venue since we were last here. The hotel was completely full and most rooms seemed to have two or three kids. Our quiet weekend getaway was anything but. Breakfast was a free for all and the only available table had patches of scrambled egg and pastry all over the floor. It was like having breakfast in a preschool- just so noisy. Maybe it would be better during the week!
Sharyn
Sharyn (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 12 日
Good
No good view of the mountains, rooms are old, and everything was closed during weekdays
Bilal
Bilal (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 8 日
Ji Hyun
Ji Hyun (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 7 日
Great stay. Be aware kids activities other than the arcade room and play room need to be pre booked or may only run on a weeked or school holiday. Could not fault the staff, super friendly and helpful. The hotel seems to be getting a face lift which it seems to need. Room was clean and comfy.