When check in, the lady in the counter is not nice. She even didn’t tell us where the breakfast is and the breakfast time. Besides her, every staff is friendly.
CHUN
CHUN (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2018年8月31日
a good hotel in blue mountain
Some working members had bad attitude.
Powen
Powen (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2018年7月7日
Nice area, very quiet and relax. However the hotel looks very tired.
thomas
thomas (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2018年4月9日
Relax
Very nice to stay in Fairmont resort for our holiday.
真實旅客
1 晚行程
Expedia 真實旅客評價
6/10 不錯
2018年4月5日
浴室簡陋,小孩洗澡不方便。Cp值不高
YAHUI
Hotels.com 真實旅客評價
8/10 很好
2025年1月10日
blue mountains getaway
Good place for family
Could do with some updating on the property but generally a good place to go.
It even has an ice rink.
Shame they dont have pony rides for the kids would have been fantastic
Constantine
Constantine (4 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月8日
Fairmont Blue Moutains
The hotel is rundown and in need of a renovation. Expensive for what it is. Pool area was very dirty and pool was peeling all around and tiles on sides very dirty. Nobody was monitoring the area and with limited seating on a hot day it’s not very fair when people reserve pool chairs and arrive 2 hours later to their reserved spot. staff should monitor this better. would be a beautiful outdoor area if fixed up a bit. service was good and great location with an amazing day spa.
Indoor fireplace area would be beautiful during winter .
Buffet breakfast was also disappointing. Eggs tasted like the hospital made them and waffles were straight out of the packet from coles.
kon
kon (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月5日
Very run down and dated
Got the price it wasn’t anywhere near worth it
Hannah
Hannah (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月5日
Stewart
Stewart (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月27日
Natalie
Natalie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月24日
piroz
piroz (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月22日
Great activities offered. A lovely family hotel.
Rooms (221 & 219) were large and clean. Bedding was comfortable and enjoyed a good couple of nights sleep. Coffee & Food was excellent although pricey (this is typical in any Accor facility to offset their Accor Club dining discounts). Staff were excellent (long suffering)from front of house to restaurant and housekeeping. Be prepared for pandemonium during the weekend with kids and tired or entitled parents. Huge range of activites (indoor/outdoor pools, taboggan, ice rink, gym, kids train etc) both at the hotel and nearby. Resort showing some signs of getting tired but overall still a good 4 star standard.
Paul
Paul (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月12日
harjinder
harjinder (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月2日
Location was amazing. Stunning views. Food was good. Staff friendly and helpful. Cost reasonable for product. However, no concierge on duty so transporting luggage from drop off to room was awkward. Having car park so far from reception not ideal. Overall, positive experience.
Bruce
Bruce (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
Elizabeth
Elizabeth (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月25日
Gary
Gary (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月14日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年10月14日
Room was comfortable, no towels on checkin, food in the lounge was nice, portions were a little small.
Mark
Mark (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月11日
Stephen
Stephen (1 晚行程)
Wotif 真實旅客評價
10/10 完美
2024年10月10日
Our stay was fantastic and made all the more special thanks to a gent at concierge named Michael Leavey. He was extremely busy and in need of many guests and staff, yet he took the time to show me the best places to visit in the surrounding area during our stay. When I spoke to my wife later, she detailed how kind and caring he was to her when she checked in helping with luggage and locating services in the hotel. This gentleman is an irreplaceable asset to this hotel and I dearly hope he is being take care of!
Glittery
Glittery (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月10日
Very good resort with many activities for the children unfortunately the cleaning is not as good as it should be, I found hair in my pillows and bathroom was dirty, looks like they don’t clean the rooms properly.