The front desk staff was extremely rude & we felt like we were bothering them with our questions. First time in Italy & after traveling for many hours - this type of reception of disgusting. Nothing was open to purchase drinks or food. Male staff saw females struggling with luggage & just looked the other way. Trashy hotel ran by trashy employees. Would NEVER EVER return to this place. Room was gross & dirty. Bathroom was filthy. Absolutely awful.
Anja
Anja (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2023年8月28日
jose
jose (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2023年8月27日
Angie
Angie (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2023年8月8日
Poor condition & bad customer service @ Mercure
The hotel was really old and falling apart. Not the best place to stay. Poor customer service. The walls in our room were falling apart. The room door gets stuck & very difficult to open. No taxi or Uber available. The restaurants is not good. All in all, I was very disappointed.
Jeanette
Jeanette (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2023年7月30日
Unsatisfied
Upon arrival given key and told where to go abruptly
Went to resturant for evening meal, Got my chicken - which was in fact quite nice - then after I was done my chips that i ordered with my chicken came, by that time the meal was basically over.
Had a blown light in the toilet, which they were not going to fix until I had checked out the next day. Very dark and dingy using the light from the hall outside.
The view from my balcony however was beautiful, unfortunately that is not enough to take me back
Room was threadbare, staff were not helpful. Hotel is quite bit away from the port beachfront. Onlu one electrical outlet for charging devices
No water or any other amenities provided in the room either.