The hotel is pleasant, not outstanding, with very helpful, friendly staff, in a great location. We got a deal but it's still on the high side price wise.
Martin
1 晚行程
10/10
Nicholas
1 晚商務旅程
10/10
Very good location and hotel. Good Service and decent breakfast. Rooms without AC are hot
Lee
1 晚商務旅程
10/10
Kianne
1 晚家庭旅程
8/10
Room was not completely clean and still had red confetti on the floor, room was really warm and although it had Air-con, it was old and did not work well.
Nigel
1 晚行程
8/10
Everything good, staff excellent - we had a problem with the air con in our room which was not dealt with or any redress given as it was a hot night and affected our sleep/comfort. Could have done with being tidier/cleaner in the public areas.
真實旅客
1 晚行程
8/10
Paulette
1 晚商務旅程
10/10
Joseph
1 晚友伴旅程
8/10
Stuart
1 晚行程
6/10
The hotel just needs some TLC.
Had to wait ages at reception to be checked in and although the decor is trying, it’s just outdated and mid-matched. So frustrating as it could be an absolutely lovely hotel.
Gemma
1 晚行程
10/10
Greg
2 晚行程
10/10
From the booking right through to checkout the service both on email/telephone and in person was fantastic. Thankyou
Malcolm
1 晚行程
8/10
Aimee
1 晚行程
8/10
Staying in hotels can be made or messed by the people you interact with. The frostiness of the receptionist was fortunately balanced and thawed by the warmth of the breakfast host. Hats off to him, though I wouldn’t return to be greeted by her again.
Also, my basement room was boiling, and too hot.
Great breakfast, and nice overall hotel just more attention to hire the right staff for right jobs.
Jay
1 晚商務旅程
8/10
Paul
1 晚行程
6/10
Old hotel with character in historical central location. Hard & soft furnishings tired, musty smell. Ensuite bathroom well appointed. Booked 2 "deluxe" rooms for 3 nights. I wouldn't class them as "deluxe". Requested to move as our rooms were at the back overlooking air conditioning units. Room was dark, dingy, carpet stained & musty smelling. Receptionist receptive, apologetic and immediately changed our room which we were grateful for.
Lovely bar which also serves as the breakfast room. Breakfast host was clearly stressed, no greeting, we felt as though we were an inconvenience to him. The staff on our last morning were both friendly and welcoming.
Derek
3 晚家庭旅程
10/10
I've stayed in several hotels in Nottingham over the years and this is definitely my new favourite. The staff are lovely and genuinely mean when they say if you need anything to ask. The highlight apart from this is the hotel's location in the heart of the city, but away from the thoroughfare. It's lovely and quiet whilst being close to everything you can need. I will definitely book again in future.
Andrew
2 晚行程
10/10
Darren
1 晚行程
10/10
David
1 晚行程
10/10
Matt
1 晚行程
10/10
Lovely hotel in a great location. Staff friendly and helpful. Room was cosy and comfortable and well equipped. Will definitely return.